Nellie Gonzalez

Mark was very flexible and accommodating to my schedule as I had just started a new role and was in various meetings throughout the day. He was friendly, fast and a great listener. as I had just started a new role and was in various meetings throughout the day. He was friendly, fast and a great listener. More

by lynncherryhomes Verified Customer Verified Customer

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Excellent service on a new purchase, no pressures, Technology specialist get me started and Nellie oriented me on new vehicle. Technology specialist get me started and Nellie oriented me on new vehicle. More

by TTHOMASV Verified Customer Verified Customer

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Nellie Gonzalez is exceptional! Her knowledge of the different Lexus vehicles was impressive. She answered all of our questions with ease, and allowed us to make the right choice Her knowledge of the different Lexus vehicles was impressive. She answered all of our questions with ease, and allowed us to make the right choice for our family. Bottom line: we were impressed with the buying process. But THEN…when it came time to take delivery (and after), she went above and beyond to make it easy and comfortable. The entire process - from start to finish - was exceptional. No high-pressure sales, no nonsense. Just great service, top to bottom. Thank you Nellie and Westside Lexus! More

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Transaction went as expected. My actual purchase decision was made working with Jay Brown via texting/phone. Nellie Gonzales worked with us at the dealership. Would definitely My actual purchase decision was made working with Jay Brown via texting/phone. Nellie Gonzales worked with us at the dealership. Would definitely buy again in the future. More

by rx7mom Verified Customer Verified Customer

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Great sales person who was very helpful throughout the whole process. The financing part of the deal was also somewhat painless. whole process. The financing part of the deal was also somewhat painless. More

by rcandelaria.cpa Verified Customer Verified Customer

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Excelente atención por parte de Nellie todo muy claro gracias, muy amable, nos explicó todo muy bien gracias, muy amable, nos explicó todo muy bien More

by maibelincatamo Verified Customer Verified Customer

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Nellie is knowledgeable about the inventory. She is professional and not pushy. I walked in and drove out 90 minutes later in a car I still love. This is our fourth Lexus, best vehicle ever. She is professional and not pushy. I walked in and drove out 90 minutes later in a car I still love. This is our fourth Lexus, best vehicle ever. Westside Lexus is focused on customer service and long term relationships. Highly recommend. More

by TGHENDRIX1 Verified Customer Verified Customer

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Great experience and will buy my next Lexus from them only wish the dealership was closer to where I live. only wish the dealership was closer to where I live. More

by JHR Verified Customer Verified Customer

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Good experience Nellie did a good job. Let her know I have no complaints She provide excellent information Let her know I have no complaints She provide excellent information More

by WORK1 Verified Customer Verified Customer

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Friendly no pressure, found the perfect TX for us with literally to no wait. Patient and let us drove 3 cars as well! Kept their word and MSRP - no addons. Thank you! literally to no wait. Patient and let us drove 3 cars as well! Kept their word and MSRP - no addons. Thank you! More

by Andy Nguyen Verified Customer Verified Customer

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