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Westside Lexus
Houston, TX
7,055 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,055 reviews
May 20, 2022
Agent ms. Chong Lee is so kind and explained as much as she can. It was very impressive and could be achieved as what i wanted. Chong Lee is so kind and explained as much as she can. It was very impressive and could be achieved as what i wanted. More
by pichong
Verified CustomerEmployees Worked With
May 20, 2022
Very nice & good customer services. The salesman provided good information about the vehicles on lot. The salesman provided good information about the vehicles on lot. More
by ngophil
May 20, 2022
All the staffs were very polite and friendly! Hai Do, our dealer tried his best to find the best car that fit our needs and Manny was great with helping our finances and finding the best deal. Th Hai Do, our dealer tried his best to find the best car that fit our needs and Manny was great with helping our finances and finding the best deal. They both worked great to get us our car and I’ll definitely be returning for my daughter’s car!! More
by donguyenn95
May 20, 2022
Dave is the best sales rep and Joe the best finance guy in Houston. Made the process ver stress free. in Houston. Made the process ver stress free. More
by It’s Jay
May 20, 2022
The processes was really easy and simple. Lurie Keener was an amazing salesman. 10 out of 10 would recommend Lurie Keener was an amazing salesman. 10 out of 10 would recommend More
by knesharibrackens
Employees Worked With
May 20, 2022
We got exactly what we wanted in the new car! Everything was pretty easy from selecting the car and buying. Everything was pretty easy from selecting the car and buying. More
by SUEMCF
Employees Worked With
May 19, 2022
Great customer service! Everyone were very at tentative and courteous. The sales person was very knowledgeable and friendly. Great experience! Thank you everyone you all Everyone were very at tentative and courteous. The sales person was very knowledgeable and friendly. Great experience! Thank you everyone you all rock!! More
by SUZZ96
May 19, 2022
Excellent customer service from Salesman Frank Mota. Make my buying experience a pleasant one. Will definitely come back to him next time I need a new vehicle. Make my buying experience a pleasant one. Will definitely come back to him next time I need a new vehicle. More
by Nibaco28
May 19, 2022
Excellent service. Lauren Thomas was superb. I would return just because of her. Prompt, attentive and vey clear about options. Lauren Thomas was superb. I would return just because of her. Prompt, attentive and vey clear about options. More
by jsc12722
Employees Worked With
May 19, 2022
Not organized. In Service. Had a loaner. Got there at 12:45 and left at 4:45. Had 20k. Inspection and update on Nav. Not the normal. Usually great. In Service. Had a loaner. Got there at 12:45 and left at 4:45. Had 20k. Inspection and update on Nav. Not the normal. Usually great. More
by paula_pollock
Employees Worked With
