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Westside Lexus

Houston, TX

4.8
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,150 reviews

November 27, 2021

Dealership is immaculate and a great showcase for the lexus vehicles. Staff very helpful, knowledgeable and friendly. Very convenient location and access More

by edgood27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruata
Nov 29, 2021 -

Westside Lexus responded

"Helpful, knowledgeable and friendly" are all words we love to see. Thank you for sharing such fantastic feedback about our Westside Lexus team! We hope that your new vehicle is treating you well.

November 27, 2021

The west side team was very attentive to my questions needs and timely responses. I would recommend them to family and friends More

by dmally2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Westside Lexus responded

We are so happy to hear that the Westside Lexus team was attentive and wonderful to work with. Thank you for recommending our team to others. The Westside Lexus team appreciates your business.

November 27, 2021

Amazing customer service provided! The process was made super easy and the employees were the best! More

by Yesiesm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Nov 29, 2021 -

Westside Lexus responded

It was a delight to work with you here at Westside Lexus! Thank you for leaving our team with a five-star review. Enjoy your new vehicle, and congratulations!

November 25, 2021

Very good service I can’t complain about it I will recommend anybody to go to that dealer More

by cescolero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Nov 29, 2021 -

Westside Lexus responded

We can't ask for better feedback than this! Thank you so much for choosing Westside Lexus and rating us five stars.

November 25, 2021

Overall, my experience with Westside Lexus is excellent. Catalina, the sales representative who attended to me was very professional, accommodating and very patient. She is by far the best auto sale rep. I’ More

by nickjr71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Westside Lexus responded

Nick - We love to hear that Catalina's service stood out to you. Thank you for supporting her by posting a great review! All of us at Westside Lexus are honored to earn your recommendation and we hope that you absolutely love your new vehicle. Safe driving!

November 24, 2021

I’m extremely pleased with Westside Lexus. Shekhar Shroff was my sales consultant and he was very professional, knowledgeable of the car options and friendly. He went out of his way to find the perfe More

by krauch43@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Nov 29, 2021 -

Westside Lexus responded

Here at Westside Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Shekhar, and it was a pleasure having you at the dealership. Enjoy your new 2022 Lexus 350 ES!

November 24, 2021

They are caring, experienced, and interested in finding the right vehicle for me. The experience was awesome! More

by Lanatrella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen Gomez
Nov 24, 2021 -

Westside Lexus responded

We're pleased that our team was caring, informative, and wonderful to work with. The entire Westside Lexus team appreciates this excellent review.

November 24, 2021

Outstanding service from start to end. Would highly recommend to anyone looking for a new lexus. More

by JFRIEDMAN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

November 24, 2021

Buying a Lexus for my wife was the most satisfying car buying experience in my life. From the first moment arriving until she drove out with the perfect car for her was not only painless but enjoyable. More

by swillrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis, Nam Pham, Dallas Chamberlain
Nov 29, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Westside Lexus team. Congratulations to your wife on her new vehicle, and we hope to see you back!

November 24, 2021

My salesman was great. I have bought 4 cars from him. Dealership is clean and pleasant More

by tjones7875
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!

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