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Westside Lexus

Houston, TX

4.8
7,036 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,036 reviews

September 03, 2021

Great place to buy a car and do business. Purchase was very easy. Sales representative was very collaborative. All seemed interested that what ever purchase was a good fit. More

by dianesw2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Westside Lexus responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with all of us here at Westside Lexus. We appreciate your support and we hope you enjoy the new ride!

September 03, 2021

Bought on the phone. Car was not in stock but coming in. John Loving was knowledgeable, easy to work with and very communicative. Match competition pricing. More

by neilbec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Westside Lexus responded

Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give John and the Westside Lexus team your kudos for a job well done. We are glad they could send you home in a car that is right for you. Enjoy!

September 03, 2021

I was so well taken care of by Mary Margaret and all the staff at Westside Lexus it was so easy to go through the credit app and picking out a car and I even received a sweet personalised care package for m More

by NICHOLE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Westside Lexus responded

We are grateful to have such an enthusiastic team here and will be sure to pass along your thanks to Mary. Please let us know if there is anything else we can do you for down the road. Have a wonderful day!

September 02, 2021

Jeffrey Byers did a great job in finding me a vehicle in a tight market and has been a pleasure to work with. I also want to thank Jack Kendall for his help also. More

by ghfancher
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Westside Lexus responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Jeffrey, Jack, and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 02, 2021

Wonderful buying experience. Would work with these guys again. Lauren was excellent very professional and helpful with selecting my vehicle. Looking forward to many years of Lexus ownership More

by JLGWINN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Westside Lexus responded

Congratulations on your new Lexus! We're so proud hearing that you would work with our team again and it's excellent that Lauren did such a phenomenal job helping you narrow down your search. Thank you for bringing your business to Westside Lexus and welcome to the Lexus family!

September 02, 2021

Excelente Mr Shaker is fantastic Good service This my 3rd car with Lexus I love those cars. My wife is asking for a convertible one. More

by Julio
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Westside Lexus responded

Julio - thank you for the amazing feedback and for your repeat business! We hope you and your wife love your newest vehicle - and when you're ready to buy your convertible, you know where to find us. Take care! - your friends at Westside Lexus

September 01, 2021

Excellent salesperson Shekhar, and finance manager Anil. Clean facility and expert person to show features of the car, Scott in Service, exceeded my expectations again! More

by ford52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schloemer
Sep 01, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Shekhar, Anil, Scott, and the Westside Lexus team delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back!

September 01, 2021

Working with Chong Lee was great. She really help me narrow in on the perfect vehicle for me. Also they certainly had the best selection of vehicles in the area. I believe the best example of Chong Le More

by jasonhannam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Westside Lexus responded

Jason - It is gratifying to hear that Chong and the team made your purchase process such a success! Thank you for doing business with us here at Westside Lexus, and for taking the time to review our work. We wish you safe travels until we see you again!

September 01, 2021

Westside Lexus offers multiple selection of cars that you can choose from. The dealership observed COVID 19 protocols to make clients comfortable. The Sales Rep, Mr. Thornton has an excellent customer servic More

by Ysabella
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Westside Lexus responded

Thank you for the excellent review, Ysabella! It's validating to know we're delivering the top-of-the-line Lexus experience we strive for. Safe travels - and don't hesitate to get in touch if there's anything else we can do for you! - the Westside Lexus team

August 31, 2021

Steve Davis was extremely friendly and was willing to negotiate a fair price. All the help that was given was professional and courteous. Highly recommend this dealership More

by fortissimo101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Aug 31, 2021 -

Westside Lexus responded

We're glad you had a top-notch experience with us, and we appreciate you taking the time to share! Drive safe - we hope to see you back at Westside Lexus again down the road!

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