Back

Westside Lexus

Houston, TX

4.8
7,141 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,141 reviews

October 09, 2021

Dom Thornton was our salesman and he did an excellent job. He was very knowledgeable, was not pushy, listened to our wants, and did an excellent job. More

by marymoore3033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

Hi Mary - Thank you for sharing about your experience with Dom! We are thrilled that you had such a successful visit and we hope you are loving your new car. Safe travels from all of us at Westside Lexus!

October 09, 2021

The dealer is very clean,friendly place.Our salesman Dallas is very helpful friendly and answers all our questions. More

by saracp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Dallas Chamberlain
Oct 11, 2021 -

Westside Lexus responded

Thank you for taking the time to share, Sara! We appreciate your support and are happy to hear that Dallas went the extra mile to assist with your purchase. Drive safely, and we hope to see you back again at Westside Lexus!

October 09, 2021

Best car buying experience ever! This is luxury at its finest! I will definitely refer others to Westside Lexus! More

by tjmwilson38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

tjmwilson38 responded

I will definitely return to Westside Lexus for another car purchase!

Oct 11, 2021 -

Westside Lexus responded

We are thrilled to have earned your glowing feedback and your continued business! Thank you for choosing Westside Lexus and for taking the time to share your experience. Enjoy the ride in your new car!

October 09, 2021

I thought the dealership was clean and up to date. The people were very helpful. More

by CHANNING.FARRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Westside Lexus responded

Hi Channing - We are happy to hear that you had a positive visit to Westside Lexus! Thank you for sharing your feedback, we hope you will continue to choose us for your sales and service needs. Safe travels!

October 08, 2021

Very great service I will recommend to my people I know to visit your dealer. More

by trinhluu62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Oct 08, 2021 -

Westside Lexus responded

Thank you for your kind recommendation! We are so glad to know that you're a satisfied customer. - Westside Lexus team

Oct 08, 2021 -

trinhluu62 responded

I am very happy with Hai Do

October 08, 2021

Great service, Joey even drove to my office to pickup paperwork that I needed to complete More

by ampompura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Westside Lexus responded

Thanks for the wonderful review of Westside Lexus! We're so happy that Joey quite literally went the extra mile to ensure that your experience was wonderful. If you need anything else please let us know!

October 08, 2021

We had a great experience with Westside Lexus and bought our new car through Alex Gifford. Alex was very professional and patient to accommodate our queries. Great service overall. More

by richardhxc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gifford
Oct 08, 2021 -

Westside Lexus responded

Thanks, Richard, for the wonderful 5 star review of Westside Lexus! It makes us so happy that your recent purchasing expeirence was excellent. We're pleased that Alex was professional and accommodating and that your overall time with us was positive. We hope you'll think of us for your first oil change!

October 07, 2021

Timely customer service, everybody is eager to help in an efficient way. If I need to buy another vehicle, I will go to Westside Lexus again. More

by nasirdrali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Westside Lexus responded

It was our pleasure to assist you! Thank you for your business and your confidence in our team here at Westside Lexus. Safe travels and we hope to see you again down the road!

October 06, 2021

Not pushy at all. Met us half way on the deal. A little low on the trade, but they made it up with other incentives. Took the time to familiarize us with all the tech features before we drove away. Not sle More

by ss09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Margolis
Oct 07, 2021 -

Westside Lexus responded

All of us at Westside Lexus greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to the entire team. Thanks for your support and enjoy your new vehicle!

October 06, 2021

The dealers and are staff are knowledgeable about their cars and are also very friendly! More

by bryan_desjardins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Westside Lexus responded

We are grateful to have you as a Westside Lexus customer, thanks for the review! See you down the road!

...
284
...