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Westside Lexus
Houston, TX
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,132 reviews
March 01, 2021
Great experience, talented personal that knows what they are doing. Made it easy and efficient when giving me a lot of options and answering all my questions are doing. Made it easy and efficient when giving me a lot of options and answering all my questions More
by leonshyk
Verified Customer
March 01, 2021
This is the second car I’ve bought from Mary Margaret and west side Lexus Good product and good service I find Everyone easy to deal with. Nice building west side Lexus Good product and good service I find Everyone easy to deal with. Nice building More
by nasharp
Employees Worked With
Mary Margaret McGowan
February 28, 2021
Laura Brown has a professional and hospitable demeanor. she responds quickly and efficiently. I very much enjoy the pick-up and delivery service but wish you would employ more drivers to free up appointmen she responds quickly and efficiently. I very much enjoy the pick-up and delivery service but wish you would employ more drivers to free up appointment slots. More
by david@pasonline.com
February 28, 2021
Very good service. I liked the way they attended to me and didn't force me into signing anything and even helped get a lower APR! I'm definitely recommending this dealership to friends and family. Chong and didn't force me into signing anything and even helped get a lower APR! I'm definitely recommending this dealership to friends and family. Chong Lee and Jonathan went above and beyond to give great customer service!thanks guys! More
by bmartin1027
February 28, 2021
This is the third Lexus RX we have purchased from Westside Lexus with the help of Jeffrey Byers and his lovely Wife “Charlie “. Jeffrey is easy to deal with and, in my opinion, very honest when it co Westside Lexus with the help of Jeffrey Byers and his lovely Wife “Charlie “. Jeffrey is easy to deal with and, in my opinion, very honest when it comes to meeting the Customer’s needs and desires. I would recommend Westside and Jeffrey to any of my friends and acquaintances. More
by GINS10
February 28, 2021
Fantastic service from Steve, Nam and Travis! Great experience overall. Love my new SUV! I would highly recommend this dealership. First class customer service by all! experience overall. Love my new SUV! I would highly recommend this dealership. First class customer service by all! More
by Jodie.Schroeder
Employees Worked With
Steve Davis, Nam Pham, Travis Buck
February 28, 2021
Very modern & nice lookingVery convenient location as Very modern & nice looking Very convenient location as live close by Enjoyed the coffee Very friendly staff Plenty of parking This was our 7 car Very modern & nice looking Very convenient location as live close by Enjoyed the coffee Very friendly staff Plenty of parking This was our 7 car that should tell u we luv this location More
by NVIJ
Employees Worked With
Jeff Margolis
February 27, 2021
Westside Lexus and Jeffery Byers have always been there for us when we needed help and good advice. He is the best! And thanks to Charlie Byers too! Fantastic team! for us when we needed help and good advice. He is the best! And thanks to Charlie Byers too! Fantastic team! More
by cgriff2401
February 27, 2021
They were professional, attentive, and wanted to make my experience an excellent one, which it was, just like all the others we have had there! experience an excellent one, which it was, just like all the others we have had there! More
by Angersteinalfred
Employees Worked With
Sterling Sine who was very professional and who did a great job!
February 27, 2021
Yes, I purchased my car on February 13th and my salesman was Kim Jessee. He was very knowledgeable about the questions that I had he was very kind. Christian was my finance person and he was also very kin was Kim Jessee. He was very knowledgeable about the questions that I had he was very kind. Christian was my finance person and he was also very kind. I would definitely recommend Westside Lexus to all of my friends It’s been quite a while since I’ve purchased a new car and the experience I had at Westside Lexus with Kim Jessi was top notch More
by SHAUNAJESSEE
