Back

Westside Lexus

Houston, TX

4.8
7,069 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,069 reviews

January 23, 2017

My purchase experience I purchased my car by phone. The car was delivered to my house several states away. The salesman did a face time presentation with me the following More

by blondtraveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 21, 2017

Warranty repair David Harvey handled my battery replacement under warranty very efficiently and gave me a loaner until the next morning when the work was done. Always More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
January 21, 2017

Routine Maintenance I really trust and respect my service advisor- Nestor Sorto. I am one that values professional ethics and fair treatment. He is the consummate profe More

by Goodspace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto
January 21, 2017

First Class service and First Class people What I love about Westside Lexus is the after sale service. Instead of dreading going to get my car serviced I actually look forward to it. First I m More

by sloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Checkout lady was nice
January 20, 2017

Very happy for the service I am very happy with the services lately for both of my Lexus cars, as well as the nice loaner car!!! Westside Lexus helps me take good care of the c More

by ping9315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2017

excellent services very friendly welcome from person whom take my car to the garage shop, customer service person and customer consultant. I like an inspection and diagn More

by Knguyen
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2017

Best Services West side Lexus is fabulous. Everyone in all departments are first class all around. Best cars with no problems ever! Been a customer for 15 years. More

by Monique S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vario
January 19, 2017

Very successful I brought my car in for it's inspection and I was in and out in an hour. Everyone was very professional and friendly. Thank you More

by Kaeldrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
January 19, 2017

Great service dept Laura is always friendly and helpful . Service is performed efficiently and same day turn around is the norm... loaner cars are practically new so it More

by Lexusisbest2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2017

Over the top!!! Andrew is always prompt, friendly, and helpful. His business acumen is outstanding! He is quick to respond and always makes sure the loaner car is av More

by TGRIFFLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
...
580
...