Westside Lexus

Outstanding service!! I am extremely pleased with the service I received from Kim Jessee. I went in not knowing what the outcome would be. Kim went above and beyond to ma I am extremely pleased with the service I received from Kim Jessee. I went in not knowing what the outcome would be. Kim went above and beyond to make sure that I drove off in a Lexus ES 350. It was EXACTLY what I was looking for. It is very classy, elegant, and equipped with all of the features that I longed for. There was no pressure to purchase. He was down to earth, respectful, and had a great sense of humor. I really enjoyed doing business with him. He made it happen for me and I am ever so grateful for that! :) More

Purchase of 2016 RX350 on 16Apr16 All went well. There was a minor problem with the sale paperwork - sales tax on license paperwork was wrong. Tax was corrected and re-signed a day or All went well. There was a minor problem with the sale paperwork - sales tax on license paperwork was wrong. Tax was corrected and re-signed a day or so later. Would have liked more value for the trade-in of my 2004 RX330. More

Great car buying experience! If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my nearly 30 years of car buying. Every person I dealt with was kind, patient and listened to my concerns and needs. I highly recommend Westside Lexus for all your car buying and service needs. More

Great service! Josh was prepared for my arrival with the paperwork ready for my signature and the loaner car waiting up front. He provided the estimated time that Josh was prepared for my arrival with the paperwork ready for my signature and the loaner car waiting up front. He provided the estimated time that my car would be available and had it ready and waiting for me. I also had a pleasant experience at the customer service when paying for the services rendered on this day. My questions regarding future services was courteously answered as well as explanation of what those services included. Thanks, More

Service department and person is good and care what your concern. Sales person is not nice, looks they do not worry to find a buyer :). department and person is good and care what your concern. Sales person is not nice, looks they do not worry to find a buyer :). More

The service in every respect was excellent. I brought the car in your collision repair center and I must say the courtesy, service and the work done was excellent. Keep it up. I brought the car in your collision repair center and I must say the courtesy, service and the work done was excellent. Keep it up. More

Great customer service I love my Lexus dealership. My service representative makes the servicing process so smooth and we are on a first name basis. They come to pick up my I love my Lexus dealership. My service representative makes the servicing process so smooth and we are on a first name basis. They come to pick up my car to have if serviced and have it back within a few short hours. Highly recommendable! More

Excellent services...very helpful...ove the car. Great sales and service. This is my sixth Lexus and it's the best so far. John Parish was very helpful, as usual and I think I received a great deal Great sales and service. This is my sixth Lexus and it's the best so far. John Parish was very helpful, as usual and I think I received a great deal on the car. Thanks. More

Someone stole my coins I did received a great customer service while dropping and picking up my car. However, I was very disappointed for two reasons: 1. My coin holder was I did received a great customer service while dropping and picking up my car. However, I was very disappointed for two reasons: 1. My coin holder was full of coins when I leave my car there. Then, when I picked it up there were two pennies. I don't care about those coins, but next time I won't be in peace leaving something valuable inside my car... It shouldn't be that way. 2. Although the car wash is a complementary service, I was expecting a better job. When I take my cars for oil changed at different places, they wash my car outside and vacuum and clean inside for free and my cars look like a new car. When I got my car at Lexus, it was just a little bit cleaner than when I leave it there, but they didn't even throw away a banana peel that was inside. More

Good experience Nice place. Service folks spend time with you to explain service needs. Friendly people. Been taking my RX350 for last four years. Would certainly do Nice place. Service folks spend time with you to explain service needs. Friendly people. Been taking my RX350 for last four years. Would certainly do business with them in future More