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Westside Lexus

Houston, TX

4.9
6,398 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,398 reviews

June 08, 2013

I have a really great buying experience. The salesperson listens to my needs and know what I like or dislikes. As a result, I get the experience I want when buying a new car. Kudos!!!! More

by RichardLoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
June 06, 2013

Jeffrey Byers was a very knowledgeable sales associate. He was very helpful in my quest for a new Lexus. I would recommend him to my family and friends. More

by WWILSON745
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Byers
June 05, 2013

Only deal with Westside and they always do a great job in a timely manner. have owned 2 Lexus autos and Dave Haas is the best service rep. More

by nancy53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, Stanley Chen
June 04, 2013

Mary Margaret McGowan is a true professional and stays very sharp in spite of the flurry of activity in the dealership. She still maintains a personal touch and keeps us informed of each step in the proc More

by GeorgeBarbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
June 01, 2013

Overall Experience was good. Given the wrong car manual and keys to take home that day. Ihad to return another day to pick it up. More

by EJChacko13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Van Winkle
May 31, 2013

We had a great experience starting from the introduction and welcoming at Lexus by your sales consultant Clarence. He is very professional and was dealing with us by creating a welcoming shopping experience More

by jwidjaja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence Keever
May 28, 2013

Arrived 1 1/2 hours ahead of scheduled appointment. Jeremy took car right in and had it back in less than one hour. Was out of dealer before appointment even began! Thanks, Jeremy! More

by faitheevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Reardon
May 25, 2013

This is our third Lexus purchased from Westside and the experience has always been outstanding. Scott Stewart was friendly and helpful in every way possible. More

by LouVincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT STEWART
May 25, 2013

I was more than satisfied with my experience at the customer service center. Keith's attention to detail was comforting. Keith took time to listen to my concerns and responded with immediate solution. More

by blakeadouglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
May 22, 2013

While my car was in service from Saturday till Monday morning I used a vehicle that Josh gave me, so, it was good expirience and tes-drive of Lexus RX 350, now I know, which car I am going to by next yea More

by JFKeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
manager was Josh
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