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Westside Lexus

Houston, TX

4.8
7,037 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,037 reviews

November 19, 2015

EXCELLENT SERVICE!!!! EXCELLENT SERVICE ADVISOR CHARLES PERKINS WAS GREAT AND I ENJOY DOING BUSINESS WITH HIM. HE IS A GREAT ASSET TO YOUR TEAM!! VERY EASY AND SMOOTH TRANSACTION, THANK YOU FOR ALL More

by PAPACED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : PERKINS, CHARLES
November 18, 2015

Always perfect. This is the best service department in Houston. On time, name recognition on the board, courteous staff, clean waiting area and rest rooms and servic More

by lolpeace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall the specific employee name
November 18, 2015

Very Consistant and Very Good Very good service and detailed reports. Always helpful with my wife when she brings the car in even though she is not very good with service work they More

by greek4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Budde when bought car excellent every time we come in he says hello and remembers us., Steve Budde
November 18, 2015

Best car service in town!!!!! Lexus service department works to ensure that all customers are pleased and that no time is wasted!!! I didn't have an appointment but, they worked t More

by blackcat37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
November 18, 2015

Great service at Westside Lexus! I have the best service adviser - Fred Hernandez! Any question, any problem, he is a solution finder! Nine years of peace of mind! Can only THANK Y More

by Roxalana888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Hernandez
November 18, 2015

Excellent Service from "Josh Guerra" Excellent service from Josh Guerra, always attending my calls and helping me when something is wrong with my car. Very nice waiting area. I love Lexu More

by MRSHODGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, Josh Guerra
November 18, 2015

Service Visit Very professional service from the time you drive in, until you leave. Facilities are clean and comfortable. Since the service was expected to last More

by TomfromTomball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Nemoto
November 18, 2015

Jacob I had only planned to wait for my vehicle until Jacob informed me that the service would take about five hours. No problem as he had a loaner vehicle More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacob Hershman
November 18, 2015

Two New Vehicles Jeffery and Charli Byers make a great team! Gave top dollar on trade in and really listen to us and what we were trying to accomplish. In and out... More

by LexusIn Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeffery and Charli Byers, Monique Wilkinson, Monique Wilkinson
November 17, 2015

Excellence From sales to service Westside Lexus does not disappoint. I'll definitely buy another car from them! I loved my purchase experience with Jeff Marg More

by experiencedshopper01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Margolas, Josh Garrett,
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