Westside Lexus - Service Center

10,000 mile Service This is my first Lexus and I am very impressed with the car and Westside Lexus. Charles Perkins and Westside Lexus do an exceptional job of going abov This is my first Lexus and I am very impressed with the car and Westside Lexus. Charles Perkins and Westside Lexus do an exceptional job of going above and beyond with their customer service! They offered me a loaner car when my service would only take 1 1/2 hours. I will continue to recommend them! More

Service Josh is great! He is attentive to detail. Service is a very efficient process. Westside will always go the extra mile to provide quality customer se Josh is great! He is attentive to detail. Service is a very efficient process. Westside will always go the extra mile to provide quality customer service. More

15k mile maintenance Westside Lexus has a great service department. They are very accommodating and knowledgable. This is my second vehicle from Westside Lexus and one of Westside Lexus has a great service department. They are very accommodating and knowledgable. This is my second vehicle from Westside Lexus and one of the main reason I buy from this dealership is their service department. More

Andrew Nagler goes above and beyond Whenever I take our cars for service at Westside Lexus I work with Andrew Nagler as my service advisor. He and the rest of the staff take fantastic ca Whenever I take our cars for service at Westside Lexus I work with Andrew Nagler as my service advisor. He and the rest of the staff take fantastic care of my cars and of me. I always know that Westside will take care of what is needed and only what is needed. More

30K Maintenance Service good!! Did a 30K maintenance and a back left side light replacement, as well as state inspection. Love the service quality and friendliness. The loaner car Did a 30K maintenance and a back left side light replacement, as well as state inspection. Love the service quality and friendliness. The loaner car is also very much appreciated. Just the price is a little high, over $1000 in total. Very happy over all. More

Recall service Chris Nemoto is the most pleasant and professional service manager I've had anywhere. I specially appreciate his honesty and none pressure to get the Chris Nemoto is the most pleasant and professional service manager I've had anywhere. I specially appreciate his honesty and none pressure to get the repairs that I can use on my car. What a new experience. He is engaged, and not detached just doing a job like 99% of other service managers. Westside, you need to treat this employee very well, so you can keep him for a long time. Thank you. More

As expected My service experiences are always great, however the COLLISION Department needs some diversity training, particularly upfront. When I brought my car i My service experiences are always great, however the COLLISION Department needs some diversity training, particularly upfront. When I brought my car in for repair about a month or so ago. The upfront lady was VERY unfriendly. Very disappointed. More

Thurmon was great! Thurmon was great at coordinating my pickup/drop off. he worked with Carrie in service and Alex in sales. Thurmon was polite, courteous, and on time. Thurmon was great at coordinating my pickup/drop off. he worked with Carrie in service and Alex in sales. Thurmon was polite, courteous, and on time. More

Speedy and Friendly service I made an appointment for regular maintenance. When I arrived the waiting room was packed, however my car was ready very close to the expected time of I made an appointment for regular maintenance. When I arrived the waiting room was packed, however my car was ready very close to the expected time of completion anyway. Chase Clements was very friendly and estimated the time of completion accurately. More

Good work done Westside Lexus collision center had done a great job for my damaged vehicle. Good quality of service and friendly people. I would recommend Lexus to Westside Lexus collision center had done a great job for my damaged vehicle. Good quality of service and friendly people. I would recommend Lexus to my friends. More