Westside Lexus - Service Center

Thurmon was great! Thurmon was great at coordinating my pickup/drop off. he worked with Carrie in service and Alex in sales. Thurmon was polite, courteous, and on time. Thurmon was great at coordinating my pickup/drop off. he worked with Carrie in service and Alex in sales. Thurmon was polite, courteous, and on time. More

Speedy and Friendly service I made an appointment for regular maintenance. When I arrived the waiting room was packed, however my car was ready very close to the expected time of I made an appointment for regular maintenance. When I arrived the waiting room was packed, however my car was ready very close to the expected time of completion anyway. Chase Clements was very friendly and estimated the time of completion accurately. More

Recall service Chris Nemoto is the most pleasant and professional service manager I've had anywhere. I specially appreciate his honesty and none pressure to get the Chris Nemoto is the most pleasant and professional service manager I've had anywhere. I specially appreciate his honesty and none pressure to get the repairs that I can use on my car. What a new experience. He is engaged, and not detached just doing a job like 99% of other service managers. Westside, you need to treat this employee very well, so you can keep him for a long time. Thank you. More

Good work done Westside Lexus collision center had done a great job for my damaged vehicle. Good quality of service and friendly people. I would recommend Lexus to Westside Lexus collision center had done a great job for my damaged vehicle. Good quality of service and friendly people. I would recommend Lexus to my friends. More

Oil change service I came in for a scheduled oil change. I waited approximately one hour. I had coffee and sat in a very comfortable environment. Very pleasant and co I came in for a scheduled oil change. I waited approximately one hour. I had coffee and sat in a very comfortable environment. Very pleasant and comfortable. More

Awesome as always I always look forward to having my car serviced because it is a stress-free experience. Scheduling is easy, service advisors are all very nice, and t I always look forward to having my car serviced because it is a stress-free experience. Scheduling is easy, service advisors are all very nice, and the waiting room(s) is/are very comfortable. I use it as an uninterrupted moment of opportunity to work on tasks that I have been pushing to the back of the line. Or, maybe just knit??. I especially appreciate the car wash at the end. Very nice. And a shout out to Sara B. who always makes a point to chat when she sees me in the waiting room. Service is expensive, but you do get what you paid for. More

Fuel System Maintenance The nice people at Westside Lexus made this very easy to get done. All the help is greatly appreciated. We will be returning for continued service. The nice people at Westside Lexus made this very easy to get done. All the help is greatly appreciated. We will be returning for continued service. More

Great service David was awesome! First time here after moving from St. Louis and I will be back. Appreciated the loaner and the speed of the service. David was awesome! First time here after moving from St. Louis and I will be back. Appreciated the loaner and the speed of the service. More

Service Charles Perkins the Service advisor and Technician Thanh Nguyen are always give Excellent of customer service. The waiting area are the best comfortab Charles Perkins the Service advisor and Technician Thanh Nguyen are always give Excellent of customer service. The waiting area are the best comfortable. Totally professional. Absolutely Westside Lexus is Recommended! More

Great 5000 mile service Made appointment for 5000 mile service. Service rep great loaner car provided. Very punctual and professional A+ Would definitely recommend the device Made appointment for 5000 mile service. Service rep great loaner car provided. Very punctual and professional A+ Would definitely recommend the device department and the representation. More