Westside Lexus - Service Center

55k Service I’m very happy with my Lexus and the service from Westside Lexus Houston. I especially like the fact that the service is quick, straightforward and no I’m very happy with my Lexus and the service from Westside Lexus Houston. I especially like the fact that the service is quick, straightforward and no one tries to push unnecessary service items. Good job More

Lexus life! Thank you Matthew Chapman! My most appreciated visit thus far! It was efficient, fast, and most pleasant expeeience. It would be so delightful if the Thank you Matthew Chapman! My most appreciated visit thus far! It was efficient, fast, and most pleasant expeeience. It would be so delightful if the location were closer to Sugar Land! More

Another Great Service Experience While I was disappointed that a Lexus should be of better quality and the AC system should more durable, the quality of service was as I have come to While I was disappointed that a Lexus should be of better quality and the AC system should more durable, the quality of service was as I have come to expect from Westside Lexus. My service representative, Andrew Nagler, is courteous, personable and let’s me know all the details about service requirements. The loaner car is a plus and greatly appreciated. Rick LeBlanc More

I got a good service. I say thanks to Scott and his coworke. The service is good. I am not only get a car maintenance service, but also learned some knowledge of the my Lexus car. Thanks for the service people. The service is good. I am not only get a car maintenance service, but also learned some knowledge of the my Lexus car. Thanks for the service people. More

Quick, Easy, Efficient The service was seemless. Estimated wait time was very precise. Mr. Nagler was extremely communicative and kept me up to date with the progress of my The service was seemless. Estimated wait time was very precise. Mr. Nagler was extremely communicative and kept me up to date with the progress of my vehicle. More

Disappointed, not friendly at all First of all, we are a long time customer with west side Lexus, this is the first time felt disappointed and unwelcome there. Dispatch was very helpf First of all, we are a long time customer with west side Lexus, this is the first time felt disappointed and unwelcome there. Dispatch was very helpful though, that would be all I got for this visit. Anyway, very sad for your dealership. Matt Chatman was the original service man More

Terrible all around Drivers took my car and put 20 miles on it. Then I was told I had to let them drive my car or i couldn’t get my oil changed. Every time I go the servi Drivers took my car and put 20 miles on it. Then I was told I had to let them drive my car or i couldn’t get my oil changed. Every time I go the service gets worst. I will not be back. More

Excellent service and very timely Laura Brown is wonderful. Alwsys returns ny calls promptly. Also the timing was good i got out of there within an hour. Everyone is friendly Laura Brown is wonderful. Alwsys returns ny calls promptly. Also the timing was good i got out of there within an hour. Everyone is friendly More

Excellent service. Had a problem with the Mark Levinson radio in my LS500. Will Zamora did a great job in shepherding my warranty repair, which included a complete radi Had a problem with the Mark Levinson radio in my LS500. Will Zamora did a great job in shepherding my warranty repair, which included a complete radio replacement. More

Waiting area bad Waiting area was dirty, no food or snacks. Lexus of Clear Lake and sterling McCall provided food. WiFi was horrible, speed was less than 1mbps. Wit Waiting area was dirty, no food or snacks. Lexus of Clear Lake and sterling McCall provided food. WiFi was horrible, speed was less than 1mbps. With such a bad waiting area, the service wait was very unpleasant. Will go to other Lexus dealers from now on. More