1,450 Reviews of Westside Lexus - Service Center
Online scheduling and agent, Scott Bissonett were superb As above, online scheduling was very efficient and the whole process, from arriving at the garage to processing with Scott Bissonett to handle (very w As above, online scheduling was very efficient and the whole process, from arriving at the garage to processing with Scott Bissonett to handle (very well) every detail. I was much impressed. More
Laura Brown, my service rep, is always so efficient I brought my RX350 in to the dealership for the 40,000 mile service. My service rep, Ms. Laura Brown, is always so efficient and professional. She is I brought my RX350 in to the dealership for the 40,000 mile service. My service rep, Ms. Laura Brown, is always so efficient and professional. She is friendly and is also very knowledgeable and professional. I arrive at the dealership and she is ready; she collects the formation she needs from me and then has a loaner car ready for me. There are no surprises when dealing with Laura; she explains everything thoroughly so I have a good idea of any costs and likely timing for when my vehicle will be ready. I'm never disappointed when dealing with Laura. More
Great service Car get great service the first go round and the Dealer is close by. The people I have contact with are professional and knowledgeable. The service Car get great service the first go round and the Dealer is close by. The people I have contact with are professional and knowledgeable. The service hours on Saturday are great More
Routine service Routine service is anything but routine as Westside Lexus makes waiting for your cars service most pleasant plus a loaner car is always available. Routine service is anything but routine as Westside Lexus makes waiting for your cars service most pleasant plus a loaner car is always available. Josh Guerra has been my service person for years and for several cars and he does such a wonderful job! More
My Lexus had body work, and it is like new. Jason handled my repairs and was great about updating the work. I would recommend them highly. I purchased my last two vehicles at Westside Lexus and Jason handled my repairs and was great about updating the work. I would recommend them highly. I purchased my last two vehicles at Westside Lexus and always been very impressed with both sales and service. More
Super outstanding service. Service was outstanding from beginning to end. Very friendly, clean and professional. This whole experience has changed my mind on where to have my v Service was outstanding from beginning to end. Very friendly, clean and professional. This whole experience has changed my mind on where to have my vehicle serviced. More
Service It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active s It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active subscription to satellite radio. Services were done correctly and efficiently. Would recommend this dealership. More
Wife Loves it! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! More
Superior Service I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able t I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able to find it this time and fix it. More
Service Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. More