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Westside Lexus - Service Center

Houston, TX

4.7
1,450 Reviews

1,450 Reviews of Westside Lexus - Service Center

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March 29, 2017

Online scheduling and agent, Scott Bissonett were superb As above, online scheduling was very efficient and the whole process, from arriving at the garage to processing with Scott Bissonett to handle (very w More

by hybridmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2017

Laura Brown, my service rep, is always so efficient I brought my RX350 in to the dealership for the 40,000 mile service. My service rep, Ms. Laura Brown, is always so efficient and professional. She is More

by Mick Sambasile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2017

Great service Car get great service the first go round and the Dealer is close by. The people I have contact with are professional and knowledgeable. The service More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Andrew Tran
March 27, 2017

Routine service Routine service is anything but routine as Westside Lexus makes waiting for your cars service most pleasant plus a loaner car is always available. More

by Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 26, 2017

My Lexus had body work, and it is like new. Jason handled my repairs and was great about updating the work. I would recommend them highly. I purchased my last two vehicles at Westside Lexus and More

by Shelley Giglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Super outstanding service. Service was outstanding from beginning to end. Very friendly, clean and professional. This whole experience has changed my mind on where to have my v More

by Ronald Bortz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Service It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active s More

by Owner2011IS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harvey
March 24, 2017

Wife Loves it! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! More

by kpeters129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jicky
March 24, 2017

Superior Service I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able t More

by Hybrid Hal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Service Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. More

by Lexusowner15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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