Westside Lexus - Service Center

Amazing Westside Lexus Friendly people from the point of the sale, to financing, to explanation of the automobile's features and of course the very best service and even bod Friendly people from the point of the sale, to financing, to explanation of the automobile's features and of course the very best service and even body shop...if you have a fender bender. More

Always fast & efficient We are always able to make our appointment to meet our needs. This is very important as we live almost 2 hours away. We are given a loner car so we a We are always able to make our appointment to meet our needs. This is very important as we live almost 2 hours away. We are given a loner car so we are able tend to other needs while our vehicle is being serviced. David Harvey is always very professional and accommodating. Our vehicle is serviced promptly and always washed, vacuumed and looks very nice when we pick it up. We have had our vehicle 13 months and could not be more satisfied with Westside Lexus and all they have to offer their customers. More

Good business procedures at busy time of the year My car was repaired in a timely manner for the approximate amount that I was told when It was initially examined. My contact man in the collision cent My car was repaired in a timely manner for the approximate amount that I was told when It was initially examined. My contact man in the collision center kept me appraised of what was happening More

Longest wait EVER The service area was short handed. An always easy visit lasted 3.5 hrs! Never happened before. My regular service agent Jacob Hershman, was not in. The service area was short handed. An always easy visit lasted 3.5 hrs! Never happened before. My regular service agent Jacob Hershman, was not in. Will was wonderful in keeping me appraised of the situation once he was given my paperwork. More

Dave Haas is outstanding and very professional I waited for the service to be completed and it was very fast. Dave Haas is always personable and helpful. Everyone in the service department is on I waited for the service to be completed and it was very fast. Dave Haas is always personable and helpful. Everyone in the service department is on top of whatever needs to be done. More

Excellence personified I had dings in my bumper. I brought in my car to have it assessed. I was told that I could have a new bumper in a matter of days with only a 40 minute I had dings in my bumper. I brought in my car to have it assessed. I was told that I could have a new bumper in a matter of days with only a 40 minute wait for installation. I was extremely thrilled at the efficiency and also the cost. Owning a Lexus is the best decision I have ever made regarding a car purchase. I will drive nothing else ever again. More

ALWAYS EXCELLENT SERVICE The excellent service is why I will always be a Lexus person. Everyone is so positive and genuinely happy to help me. All companies should follow the The excellent service is why I will always be a Lexus person. Everyone is so positive and genuinely happy to help me. All companies should follow the Lexus hospitality model! THANK YOU! More

Regular service Timely and efficient, friendly and helpful. I always have a positive experience when I bring my car in. My service technician explains things well and Timely and efficient, friendly and helpful. I always have a positive experience when I bring my car in. My service technician explains things well and makes sure my concerns are addressed. More

Excellent service I was in for a mini service conducted under warranty. The service was conducted in less than 1 1/2 hours while I waited. The lounge was pleasant and w I was in for a mini service conducted under warranty. The service was conducted in less than 1 1/2 hours while I waited. The lounge was pleasant and well stocked with drinks and reading material. More

They handle the requested work satisfactorily Nothing exceptional but no problems. Car was delivered back to Me with work completed; On Time ! Place is a factory with a lot of customers to ha Nothing exceptional but no problems. Car was delivered back to Me with work completed; On Time ! Place is a factory with a lot of customers to handle. More