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Westside Lexus - Service Center

Houston, TX

4.7
1,448 Reviews

1,448 Reviews of Westside Lexus - Service Center

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December 10, 2016

Oil change I always deal with Fred and he is very responsive and helpful. I would recommend him and Westside to anyone. As for sales I use Doug Phillips who does More

by Westside Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2016

Excellent service! Always friendly, providing excellent service! Loaner car was provided when additional servicing was needed. We have been working with Steve Machann fo More

by Patricia Buss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, don't recall other person's name in service department that assisted us.
December 09, 2016

excellent service Dave always takes great care of me. Even put me in a loaner when we had not previously scheduled it. And they found a rock chip in my windshield tha More

by cbeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Haas
December 09, 2016

Service Excellent service . Gave us a loaner. Rx350. We enjoyed driving & now I am considering one. Everyone was extremely nice. Thanks and have a very merry More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schloemer
December 08, 2016

They make the customers experience enjoyable. Quality of work was great! Andrew gave me a heads up on all the services and the length of time it would take to complete. He is very enjoyable I work More

by Cal0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
December 08, 2016

Great experience! I am always impressed by the level of professionalism and Westside Lexus. Every employee I've worked with is so friendly and ready to help. More

by JulieD0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
December 07, 2016

Best in the business! Courteous, professional and prompt. They provide a comprehensive vehicle action plan that includes an in-depth inspection of the vehicle. Westside L More

by A. Henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2016

Great experience! Working with the Collision Center and Mark Thomas was great! I couldn't have asked for a better experience! Mark provided great customer service! I More

by betsy123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2016

It was outstandind The customer service from Chris Neomto was Outstanding.I have been in retail for over 35 years.It exceeded my expectations!I would always refer family More

by Mark G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2016

GREAT She is always very aware of how important my time is. Very Punctual! This survey needs to also be aware of time if you want r More

by bernice123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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