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Westside Lexus - Service Center

Houston, TX

4.7
1,441 Reviews

1,441 Reviews of Westside Lexus - Service Center

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July 12, 2016

Always great! Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer servi More

by Hogfan1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Oil Change Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred More

by rachel7558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Fast, convenient and dependable service! As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I More

by lexuslover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
July 12, 2016

Unplanned service for GS350 Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cove More

by Frank Drebin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
July 10, 2016

Satisfied customer Service was complete and on time. As usual Andrew Tran was very helpful in a professional way. A pleasant experience. I know that I can rely on Andr More

by Mindy Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
July 08, 2016

Best service with a luxury vehicle Our family has been going to Westside Lexus for 10-15+years and utilized both the sales and service side. Our service consultant, Jacob Hershman, is h More

by Happycathy320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2016

Outstanding Service Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the More

by LBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2016

5k Check I love my Lexus dealer. This is my 3rd Lexus from Westside Lexus so that should say something. I trust this dealership as it is close to my home and m More

by Lisa Costa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
July 04, 2016

Great Service Department My service rep, Scott Bissonett, is always there to help me out. I never have to wait on my vehicle, and it's always clean when I pick it up. He is More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2016

Andrew Tran is THE MAN!!! Although car problems aren't ever fun- I do look forward to seeing Andrew Tran. He is professional, he is funny, knowledgable, very fast and, most of More

by Robin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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