Westside Lexus - Service Center

I had a very serious problem corrected without cost. My ten year old Lexus developed a major problem due to the poor quality gasoline that has been produced by even the best brands. Even though it w My ten year old Lexus developed a major problem due to the poor quality gasoline that has been produced by even the best brands. Even though it was not, strictly speaking, the fault of Lexus, the problem was corrected by LEXUS and Westside without cost or inconvenience to me. When it becomes necessary for me to purchase another car, it will be a Lexus. P.S. Routine service is competent and performed quickly. More

Efficient, welcoming, timely. I was greeted with a sign saying "welcome, my name" and everything had been prepared ahead of time so that my entire appointment - start to finish - t I was greeted with a sign saying "welcome, my name" and everything had been prepared ahead of time so that my entire appointment - start to finish - took less than 20 minutes. More

Oil Change Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred has always been courteous and attentive to my concerns. More

Dead battery diagnosed and replaced. While not happy that an 84 month battery lasted only about 36 months before conking out, the proration cost was fair. Unfortunately this smacks of "pl While not happy that an 84 month battery lasted only about 36 months before conking out, the proration cost was fair. Unfortunately this smacks of "planned obsolence" but seems the case for all battery manufacturers marking policies. I am happy with the outcome. West side Lexus did their job and I am happy. More

Service was very quick and very good. Chase Clements at Westside Lexus was my personal service consultant. He made it so easy for me and I was extremely sati was very quick and very good. Chase Clements at Westside Lexus was my personal service consultant. He made it so easy for me and I was extremely satisfied with my service experience. More

Service I am rarely impressed with service after the sale of vehicle. I was impressed with Westwide Lexus service & care, very rare these days. Although I cou I am rarely impressed with service after the sale of vehicle. I was impressed with Westwide Lexus service & care, very rare these days. Although I could share some experiences I've had with BMW North that are beyond believe. More

Always great! Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer servi Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer service in Texas! More

Fast, convenient and dependable service! As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I love Westside Lexus. More

Unplanned service for GS350 Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cove Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cover costs associated with parts and labor. They also provided a loaner car with essentially no advance warning. More

Exceptional performance Josh was ready to initiate the work order for my vehicle's 10K mi service immediately. He was attentive to the needs of my vehicle and informative reg Josh was ready to initiate the work order for my vehicle's 10K mi service immediately. He was attentive to the needs of my vehicle and informative regarding my questions about additional work to the air conditioning system. I agreed to wait for the job to be done and found your dealership's waiting area welcoming and comfortable. The time passed quickly since I made use of the WiFi and cable TV news broadcast. I especially liked the update monitor that displayed my work order's status. Thank you for cleaning my car! I am still very happy with my car and will definitely return to Westside Lexus and Josh for my car's next service requirement. More