1,441 Reviews of Westside Lexus - Service Center
Always great! Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer servi Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer service in Texas! More
Oil Change Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred has always been courteous and attentive to my concerns. More
Fast, convenient and dependable service! As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I love Westside Lexus. More
Unplanned service for GS350 Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cove Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cover costs associated with parts and labor. They also provided a loaner car with essentially no advance warning. More
Satisfied customer Service was complete and on time. As usual Andrew Tran was very helpful in a professional way. A pleasant experience. I know that I can rely on Andr Service was complete and on time. As usual Andrew Tran was very helpful in a professional way. A pleasant experience. I know that I can rely on Andrew and the Westside Lexus staff to keep my LS460 in good condition. Thank you Andrew. More
Best service with a luxury vehicle Our family has been going to Westside Lexus for 10-15+years and utilized both the sales and service side. Our service consultant, Jacob Hershman, is h Our family has been going to Westside Lexus for 10-15+years and utilized both the sales and service side. Our service consultant, Jacob Hershman, is hands down the best we have ever had the pleasure of working with. We have owned many other luxury vehicles in the past but will never go back, because their service doesn't compare to what we get at Westside Lexus. Jacob is so pleasant, knowledgeable, trustworthy and reliable; he's truly a gem! Thank you! More
Outstanding Service Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the Westside Lexus staff to keep my ES350 in top notch condition. More
5k Check I love my Lexus dealer. This is my 3rd Lexus from Westside Lexus so that should say something. I trust this dealership as it is close to my home and m I love my Lexus dealer. This is my 3rd Lexus from Westside Lexus so that should say something. I trust this dealership as it is close to my home and my work, convenient and trusting dealer. More
Great Service Department My service rep, Scott Bissonett, is always there to help me out. I never have to wait on my vehicle, and it's always clean when I pick it up. He is My service rep, Scott Bissonett, is always there to help me out. I never have to wait on my vehicle, and it's always clean when I pick it up. He is honest and fair. When I needed to upgrade to an SUV, one of the main reasons I stuck with Lexus was the service department. More
Andrew Tran is THE MAN!!! Although car problems aren't ever fun- I do look forward to seeing Andrew Tran. He is professional, he is funny, knowledgable, very fast and, most of Although car problems aren't ever fun- I do look forward to seeing Andrew Tran. He is professional, he is funny, knowledgable, very fast and, most of all- he delivers "expensive repair news," better than anyone I've ever seen. More