Westside Lexus - Service Center

Excellent service at a reasonable price It was supposed to t ake 2 hrs, they expedited the service and was completed in an hour. I didn't realize that my $100. gift certificate had expired, It was supposed to t ake 2 hrs, they expedited the service and was completed in an hour. I didn't realize that my $100. gift certificate had expired, but they did accept it, that was nice of Westside Lexus. The car is running much smoother. Thanks a lot. More

Service rep. Chase Clements is A++ in my book. Outstanding! Service rep. Chase Clements is A++ in my book. He did everything he said he would do. He kept me well informed. Called me right back with full detai Service rep. Chase Clements is A++ in my book. He did everything he said he would do. He kept me well informed. Called me right back with full details. No guessing game as to anything at all. D. Brooks, Certified Technician worked on my vehicle and found an item not functioning properly. Item was taken care of "no charge" under warranty. Burney picked up and delivered loaner car and was also very professional. Chase and the Westside Lexus "Team" made my entire experience outstanding! I also placed a call to Michael Lorch, Service Mgr., to be sure he was aware of the fantastic service I received. More

Service Sales and Service personnel is top notch. Treated customer fair and with respect. Significantly reduce car shopping stress. God job and keep up the Sales and Service personnel is top notch. Treated customer fair and with respect. Significantly reduce car shopping stress. God job and keep up the excellent effort. I have no problem recommending to others. More

Great service! Josh was prepared for my arrival with the paperwork ready for my signature and the loaner car waiting up front. He provided the estimated time that Josh was prepared for my arrival with the paperwork ready for my signature and the loaner car waiting up front. He provided the estimated time that my car would be available and had it ready and waiting for me. I also had a pleasant experience at the customer service when paying for the services rendered on this day. My questions regarding future services was courteously answered as well as explanation of what those services included. Thanks, More

Service department and person is good and care what your concern. Sales person is not nice, looks they do not worry to find a buyer :). department and person is good and care what your concern. Sales person is not nice, looks they do not worry to find a buyer :). More

The service in every respect was excellent. I brought the car in your collision repair center and I must say the courtesy, service and the work done was excellent. Keep it up. I brought the car in your collision repair center and I must say the courtesy, service and the work done was excellent. Keep it up. More

Someone stole my coins I did received a great customer service while dropping and picking up my car. However, I was very disappointed for two reasons: 1. My coin holder was I did received a great customer service while dropping and picking up my car. However, I was very disappointed for two reasons: 1. My coin holder was full of coins when I leave my car there. Then, when I picked it up there were two pennies. I don't care about those coins, but next time I won't be in peace leaving something valuable inside my car... It shouldn't be that way. 2. Although the car wash is a complementary service, I was expecting a better job. When I take my cars for oil changed at different places, they wash my car outside and vacuum and clean inside for free and my cars look like a new car. When I got my car at Lexus, it was just a little bit cleaner than when I leave it there, but they didn't even throw away a banana peel that was inside. More

Charles Perkins was very attentive and kind. Great and warm service and attentive to our needs. Got us in and out pretty fast. We are grateful for the people at the service center and collision c Great and warm service and attentive to our needs. Got us in and out pretty fast. We are grateful for the people at the service center and collision center. More

Good experience Nice place. Service folks spend time with you to explain service needs. Friendly people. Been taking my RX350 for last four years. Would certainly do Nice place. Service folks spend time with you to explain service needs. Friendly people. Been taking my RX350 for last four years. Would certainly do business with them in future More

Road Trip Check Up I like the fact that Westside Service Dept can get you in quickly for regular maintenance prior to a road trip. Everyone is always professional, frie I like the fact that Westside Service Dept can get you in quickly for regular maintenance prior to a road trip. Everyone is always professional, friendly and quick! You just can't beat it. More