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Westside Toyota
North Olmsted, OH
3,506 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,506 reviews
June 11, 2026
Samantha provide exceptional service from my initial check-in till the time the car was completed. Great attitude and smile during our interaction. check-in till the time the car was completed. Great attitude and smile during our interaction. More
by jeffh
Employees Worked With
Samantha (from Service)
May 12, 2026
Do not use this dealer. They sell bad cars with malfunctioning components then refuse to fix it. Chandler says they stand by their customers and cars then does nothing. Bob They sell bad cars with malfunctioning components then refuse to fix it. Chandler says they stand by their customers and cars then does nothing. Bob lacks any care for customers as a sales manager. He is a snake of a salesman and will say anything to sell a car. More
by Ben
Employees Worked With
Bob Murray
May 02, 2026
Service was fine. Carfax reporting was inaccurate. Unfortunately that is the only reason I take my vehicle to the dealership so my visit was basically wasted. I had an Carfax reporting was inaccurate. Unfortunately that is the only reason I take my vehicle to the dealership so my visit was basically wasted. I had an alignment performed, tires rotated, and oil changed. The only services reported were an alignment check and inspection More
by boszor.bradley
Employees Worked With
Adrianna Anderson
May 01, 2026
After purchasing my new car, I had an accident and ended up in the hospital. Westside Toyota did everything they possibly could with respect and consideration of my situation to make sure that I received my up in the hospital. Westside Toyota did everything they possibly could with respect and consideration of my situation to make sure that I received my car conveniently. All their help add effort to make the transition as easiest possible was very much appreciated. More
by budbar67
Employees Worked With
Nik Konyves
April 25, 2026
I just bought a car from Sarah Buchanan, and she was very helpful and pleasant to work with. Dave Svoboda was also helpful with explaining some things. I hope when I return for regular service, they are as helpful and pleasant to work with. Dave Svoboda was also helpful with explaining some things. I hope when I return for regular service, they are as helpful and easy to work with. I pretty much do not like surveys, as everyone is constantly doing them and they are becoming time consuming and annoying. More
by cmkcarje62
Employees Worked With
Dave Svoboda, Sarah Buchanan
April 04, 2026
This is a horrible dealership to deal with when it comes to service. I would never recommend this dealership to anyone and when my lease is up in three months, I plan on purchasing a truck somewhere else. S to service. I would never recommend this dealership to anyone and when my lease is up in three months, I plan on purchasing a truck somewhere else. Steve, the service manager was horrible to deal with he is very arrogant And not very very friendly to customers. When you talk to him on the phone, he can’t keep his story straight. It keeps changing, depending on the day and time. They had my truck for over a month and they forgot to do the oil change that I asked them to do. It also took them two weeks to figure out what was wrong with my truck which was ridiculous. They’re all about making money and not working for the loyalty of the customer. Think twice about buying or leasing a vehicle from Westside Toyota cause the service there is tremendously horrible. More
by dave_matis
Employees Worked With
Steve Vavrek, Adrianna Anderson
