Westside Toyota

This is a horrible dealership to deal with when it comes to service. I would never recommend this dealership to anyone and when my lease is up in three months, I plan on purchasing a truck somewhere else. S to service. I would never recommend this dealership to anyone and when my lease is up in three months, I plan on purchasing a truck somewhere else. Steve, the service manager was horrible to deal with he is very arrogant And not very very friendly to customers. When you talk to him on the phone, he can’t keep his story straight. It keeps changing, depending on the day and time. They had my truck for over a month and they forgot to do the oil change that I asked them to do. It also took them two weeks to figure out what was wrong with my truck which was ridiculous. They’re all about making money and not working for the loyalty of the customer. Think twice about buying or leasing a vehicle from Westside Toyota cause the service there is tremendously horrible. More

Very professional and service was good. They explain up front how long the service will take. I love how they wash my car after each time. They explain up front how long the service will take. I love how they wash my car after each time. More

Samantha was very professional and explained everything in detail. She gave me an estimated length of time and it was accurate in detail. She gave me an estimated length of time and it was accurate More

Solved my problem. Advisor was very helpful. I’m not a fan of the 3% charge for credit card use. Advisor was very helpful. I’m not a fan of the 3% charge for credit card use. More

I went to get a oil change and transmission drain and fill. Not a flush. They stripped the threads on the transmission drain pan and told me it needed to be replaced and it would be about $1100. I said y fill. Not a flush. They stripped the threads on the transmission drain pan and told me it needed to be replaced and it would be about $1100. I said you broke it you can fix it. They said no. So I called Toyota directly, opened a claim and they sent me an email that the dealership would be contacting me. What a surprise. They called me and said that they just re tapped the drain pan and replaced the drain plug and the truck is ready to be picked up. They knocked $50 dollar service charge. IMHO they tried to scam me out of $1100. Bill H More

Arrived at Westside Toyota to check out possible tire leak. Was met by Adrianna who was very thorough in assessing problem and took the time to correctly report my concerns. KJ Allgood followed up and t leak. Was met by Adrianna who was very thorough in assessing problem and took the time to correctly report my concerns. KJ Allgood followed up and tire repair was completed including some additional maintenance. Was very satisfied by the service, efficiency and friendliness of service reps. More

I liked how efficient and quick it was to get my car serviced. The staff was very friendly. serviced. The staff was very friendly. More

Sarah is excellent. Weeks after I bought my car she took the time to solve my mini crisis. Everyone on the team did an excellent job. Weeks after I bought my car she took the time to solve my mini crisis. Everyone on the team did an excellent job. More

Westside Toyota do very good job and services. I am satisfied with them. Good rating. I am satisfied with them. Good rating. More

Went there for service to the car. KJ took care of me and was informative and efficient and answered all of my questions.. Service was completed while I waited and was done within one KJ took care of me and was informative and efficient and answered all of my questions.. Service was completed while I waited and was done within one hour of arriving. More