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Westside Toyota

North Olmsted, OH

4.6
3,456 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,456 reviews

May 10, 2025

The service department was great from start to finish From Cynthia Thomas setting up my appointment to getting it done. The service team is great and a pleasure to work with. Thank you all! More

by moosewen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Thomas
May 06, 2025

I had an excellent experience at Westide Toyota during my recent service appointment! The communication from the staff was outstanding—clear, timely updates on my vehicle’s status and needs. The staff provid More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni
May 06, 2025 -

Westside Toyota responded

Thank you for sharing your positive experience with us at Westside Toyota! We're delighted to hear that our team provided clear communication and valuable advice without any pressure. We appreciate your recommendation and look forward to serving you again in the future!

April 30, 2025

All service was done timely and efficiently at a reasonable price. Writeup person kept me well informed throughout. More

by bscul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Join Cabell
May 01, 2025 -

Westside Toyota responded

We're delighted to hear that your service experience at Westside Toyota was timely and efficient! Keeping our customers informed is a top priority, and we're glad it made a difference for you. Thanks for choosing us!

April 24, 2025

Great service and friendly staff. I had to reschedule a few times due to emergency and they were very accommodating with my schedule. More

by ttnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 24, 2025 -

Westside Toyota responded

We're delighted to hear that our team at Westside Toyota was able to accommodate your schedule and provide great service. Thank you for sharing your experience with us!

April 22, 2025

Very accommodating to me without an appointment and presented options. Saved me money by patching the tire and out by noon More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Apr 22, 2025 -

Westside Toyota responded

Todd, we're delighted to hear that our team at Westside Toyota could accommodate you and provide cost-effective solutions. Thanks for sharing your experience!

April 15, 2025

Westside Toyota accommodated my kid car without having a prior appointment. This not the first time they took care of me. In past also they serviced my kids cars to work around my schedule. I thank you for More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Apr 15, 2025 -

Westside Toyota responded

Nick, we're so glad to hear that Westside Toyota has consistently been able to accommodate your needs. Thank you for trusting us with your family's vehicles! We look forward to continuing our service in the future.

April 11, 2025

We just bought a new rav4 . Hanna Sell was our salesperson. She was very patient and tried to help us with our purchase the best she could. We will tell our friends and family t More

by Mpkurek54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita
Apr 11, 2025 -

Westside Toyota responded

We're delighted to hear that Hanna provided such helpful service during your purchase at Westside Toyota. Thank you for recommending us to friends and family, and enjoy your new RAV4!

April 05, 2025

I bought a toyota camry 2022 Callum was very nice and professional. 10 out of 10.I told him I don't have time I have to go to work at 12pm .He was very helpful He understood my position and got me out More

by Aurora.mucaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CALLUM
Apr 07, 2025 -

Westside Toyota responded

Thank you for sharing your experience! We're delighted to hear that Callum provided such efficient and professional service at Westside Toyota. We appreciate the feedback and hope you're enjoying your new 2022 Toyota Camry!

April 02, 2025

My recent service visit to Toyota was great. KJ was very professional and friendly. I am very happy with the quality of service. Thanks. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ
Apr 02, 2025 -

Westside Toyota responded

We're delighted to hear that KJ provided you with professional and friendly service during your visit to Westside Toyota. Thank you for sharing your positive experience, and we're glad you're happy with the quality of our service!

April 01, 2025

Service advisor, Rick Vega, was thorough, knowledgeable & gave pros & cons of needed car repairs. He left decisions up to me. Service technician did an excellent job doing repairs. Car runs great. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Vega, service advisor & service technician number 999203
Apr 01, 2025 -

Westside Toyota responded

Sue, we're delighted to hear that Rick and our service technician provided you with such a thorough experience at Westside Toyota. It's great knowing your car is running smoothly! Thank you for the feedback!

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