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Westside Toyota

North Olmsted, OH

4.6
3,511 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,511 reviews

August 06, 2026

Excellent service in all aspects. Service rep was very good: personable, friendly and professional . Especially like the waiting area and the amenities. Been having my cars serviced H More

by billschmitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Aug 07, 2026 -

Westside Toyota responded

Thank you for your kind words! We're thrilled to hear you’ve been enjoying our service and amenities for over three decades. We look forward to serving you for many more years. See you next time at Westside Toyota! Safe travels!

July 29, 2026

Another great experience with Westside Toyota. Selena took care of business right from the start by addressing my concerns about the alignment on my 21 Venza. Not only did the mechanics service my More

by timber082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sookall
Jul 30, 2026 -

Westside Toyota responded

We're glad to hear that Selena and our team made your experience a smooth one at Westside Toyota. Thank you for choosing us – your Toyota Venza is in good hands!

July 25, 2026

Just bought a Camary GLC and had very good experience from Westside Toyota. In particular my sales person, Courtney Becka, did an excellent job, obviously for the dealeship, but I felt also for me. The e More

by wgimby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Becka
Jul 27, 2026 -

Westside Toyota responded

Congratulations on your new Toyota Camry! I'm so glad you had a great experience with Courtney and our team. We hope you continue to love your new ride. Thank you for choosing Westside Toyota! Safe travels!

June 27, 2026

My salesman, Kyle Mellen, at Westside Toyota was absolutely amazing! I was going through a difficult situation trying to find a car, and from the very beginning, he listened, understood my needs, an More

by stacey551
Recommend Dealer
Yes
Employees Worked With
Kyle Mellen
Jun 29, 2026 -

Westside Toyota responded

Stacey, we are so grateful for your kind words about Kyle and the team! It was a pleasure working with you at Westside Toyota, and we hope to see you again down the road.

June 26, 2026

Excellent service, from the beginning to the end, keep you informed of every detail, the technician and the from desk the best, won't trade it for any other dealership 100% the Best More

by lloydbenitez69
Recommend Dealer
Yes
Employees Worked With
Aaron Trainer / serv. advisors
Jun 26, 2026 -

Westside Toyota responded

Thank you for sharing your feedback! We’re glad to hear you had a seamless and informative experience with our team. We look forward to serving you again at Westside Toyota!

June 18, 2026

Everyone is helpful, professional and courteous. I would not hesitate to recommend them to anyone. More

by siberiatigres
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Jun 22, 2026 -

Westside Toyota responded

Thank you for taking the time to review Westside Toyota!

June 11, 2026

Samantha provide exceptional service from my initial check-in till the time the car was completed. Great attitude and smile during our interaction. More

by jeffh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha (from Service)
Jun 12, 2026 -

Westside Toyota responded

Jeff, we're glad to hear Samantha took such good care of you. We will pass along your kind words to her. Thank you for choosing Westside Toyota!

June 03, 2026

The service was great! Done in small amount of time with no hiccups. Great way to start the day. More

by David.weinreich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Jun 03, 2026 -

Westside Toyota responded

David, thanks for leaving Westside Toyota a five-star review. We are so glad that our team did a great job and was efficient.

May 19, 2026

Very good service, but if they have a compatible loaners available, I will rate them five stars straight More

by 1974 Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Adrianna Anderson
May 19, 2026 -

Westside Toyota responded

Thank you for choosing Westside Toyota and for sharing your feedback. We look forward to the next chance we get to earn that last star. Safe travels!

May 12, 2026

Do not use this dealer. They sell bad cars with malfunctioning components then refuse to fix it. Chandler says they stand by their customers and cars then does nothing. Bob More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Murray
May 13, 2026 -

Westside Toyota responded

Ben, I want to thank you for taking the time to bring your concern to our attention. The 2010 Toyota Camry you saw posted on our website stated: “This vehicle is being sold As Is - No Warranty. Please ask to see our service repair order and inspection report. No opinion is offered, and no responsibility will be accepted by Westside Toyota for defects or condition. We have performed a limited inspection, and this does NOT imply or infer a warranty or guarantee. It is your responsibility to identify any mechanical issues prior to delivery. We strongly suggest a pre-purchase inspection by an independent mechanic of your choosing prior to purchase.” Although you test-drove the vehicle and were confident in your decision to buy, you chose not to have a pre-purchase inspection performed. "As is" when buying a car means you are purchasing the vehicle in its current condition, with all its faults, known or unknown, and with no warranty. The seller is not responsible for any repairs, defects, or issues that arise after you take possession. Please accept our apologies for any misunderstanding. Westside Toyota values you as a customer, and we appreciate the opportunity to be of assistance and clarify this matter. - Kendyl Frye - Customer Relations Manager - (440) 686-1381 - kfrye@fivestaronline.net

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