Westside Toyota
North Olmsted, OH
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Excellent service in all aspects. Service rep was very good: personable, friendly and professional . Especially like the waiting area and the amenities. Been having my cars serviced H Service rep was very good: personable, friendly and professional . Especially like the waiting area and the amenities. Been having my cars serviced Here for over 30 years. Always treated well. More
Another great experience with Westside Toyota. Selena took care of business right from the start by addressing my concerns about the alignment on my 21 Venza. Not only did the mechanics service my Selena took care of business right from the start by addressing my concerns about the alignment on my 21 Venza. Not only did the mechanics service my Venza in a timely manner, they actually saved me money on the alignment and on the service coupon redeemed through my Westside Toyota email. Big thanks to Selena and Westside Toyota! More
Just bought a Camary GLC and had very good experience from Westside Toyota. In particular my sales person, Courtney Becka, did an excellent job, obviously for the dealeship, but I felt also for me. The e from Westside Toyota. In particular my sales person, Courtney Becka, did an excellent job, obviously for the dealeship, but I felt also for me. The end result was a purchase, at a price, which I felt was fair for both parties,me and Westside. In addition Courtney matched my phone and, more importantly, explaining the various systems of my new Camary GLC. I quickly found out that Toyota does things quite differently from my trade in, a Honda Accord. Finally, having had the car now for 5 days or so, I'm enjoying it and continuing to feel very comfortable with my decision to purchase this vehicle from Westside. More
My salesman, Kyle Mellen, at Westside Toyota was absolutely amazing! I was going through a difficult situation trying to find a car, and from the very beginning, he listened, understood my needs, an absolutely amazing! I was going through a difficult situation trying to find a car, and from the very beginning, he listened, understood my needs, and made the entire process as smooth and stress-free as possible. Kyle was professional, kind, knowledgeable, communicative, and genuinely cared about helping me find the right vehicle. He consistently went above and beyond to answer all of my questions, keep me informed, and make sure my needs were met every step of the way. I am incredibly grateful to have worked with him and truly appreciate everything he did for me. If you’re looking for someone who is honest, compassionate, and dedicated to providing exceptional customer service, I highly recommend asking for Kyle at Westside Toyota. I would absolutely recommend both Kyle and the dealership to anyone looking for a great car-buying experience! More
Excellent service, from the beginning to the end, keep you informed of every detail, the technician and the from desk the best, won't trade it for any other dealership 100% the Best you informed of every detail, the technician and the from desk the best, won't trade it for any other dealership 100% the Best More
Samantha provide exceptional service from my initial check-in till the time the car was completed. Great attitude and smile during our interaction. check-in till the time the car was completed. Great attitude and smile during our interaction. More
Do not use this dealer. They sell bad cars with malfunctioning components then refuse to fix it. Chandler says they stand by their customers and cars then does nothing. Bob They sell bad cars with malfunctioning components then refuse to fix it. Chandler says they stand by their customers and cars then does nothing. Bob lacks any care for customers as a sales manager. He is a snake of a salesman and will say anything to sell a car. More

