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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

August 26, 2020

I have bought nine cars from Sunnyside Toyota, Mike and his team are honest and trustworthy, and give you a great deal on a car. All the Toyota’s I have bought have lasted well over 250k miles. Great cars, More

by DONALDBURGETT
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Dominic Matteo, Jordan Baker, Chuck Stoll, Dave Svoboda
August 25, 2020

People are great but computer system is poor. They attached my car to another persons personal info, and cannot reverse it. I bring in my car and they call this random person to advise it is finished More

by randyhelmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kozloski
August 25, 2020

Customer service pleasant. Appointment scheduled easily. Personableefficient staff. Service was performed on time. The waiting area was clean and social distancing maintained. Masks on all personnel. More

by loisgulling1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
August 25, 2020

The service dept does a fantastic job. I myself work at a Ford dealer but drive Toyota’s and have them serviced at Toyota. So customer service is important to me and they never let me down. More

by BRIANBEANE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Dave Svoboda, Matthew Blaha, Chris Kozloski
August 25, 2020

Very good experience recently had my 2014 Toyota Sienna repaired at the collision very happy with the results. Had my van serviced yesterday to have new front brakes and new hardware put on OUTSTANDING ! More

by IRISH5863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow, Derek Lester
August 25, 2020

Mike Cuva and his staff do a great job. For over fifteen years my experience has been a good one. Courtesy and efficiency describe their service. Their concern for their customers is highlighted during th More

by ALAUBENTHAL
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Ray Thomas, Amanda Snow, Christine DeBow, Derek Lester
August 24, 2020

Dropped off at 9am - didnt get back till 430. Way too long for an oil change and maintenance. Showed up around 4 to see if it was ready...it was not they called me like 10 minutes later...Really. I was a More

by acb1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunnyside Toyota
August 24, 2020

My appointment was for 9:00AM services was completed at 1:45PM. The service was for tune up, oil change, tire rotation, replacing front wipers and multi point inspection. Technician did excellent job. C More

by csm2
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
August 24, 2020

After scheduling an appointment the week before, I waited 3 hours for a software upgrade on a factory recall. I was told it would take about 45 minutes. Customers who showed up after me to get the same upgra More

by tim5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I cannot remember.
August 24, 2020

Ray of service got me in right away to do an important job ( replace a lost key by making a new one) in spite of their busy schedule. More

by JIRKA3125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
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