
Westside Toyota
North Olmsted, OH
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trust in the work performed Got me in and out in no time. Answered all my questions and everyone was friendly and helpful and courteous. I trust in Sunnyside service. Got me in and out in no time. Answered all my questions and everyone was friendly and helpful and courteous. I trust in Sunnyside service. More
Routine Oil Change and Recall Repair As always, excellent service, reasonable pricing and very kind professionals! Easy scheduling and my car was ready sooner than I expected. I have ne As always, excellent service, reasonable pricing and very kind professionals! Easy scheduling and my car was ready sooner than I expected. I have never been as pleased with a dealership as I am with Sunnyside Toyota. More
Fixing flat tire and checking warning light. Ken was my service representative. My car's tire pressure warning light went on, and I observed the rear passenger tire losing air. Since the tires ha Ken was my service representative. My car's tire pressure warning light went on, and I observed the rear passenger tire losing air. Since the tires had 58K miles on them, and since I've never had a car equipped with a warning light for tire pressure, I took it to Sunnyside to get a proper diagnosis. Ken had the service department repair the leaking tire, and discovered two punctures within the same area that made a patch solution illegal. They fixed one patch, and ordered a replacement tire for the next day. Ken checked that I had the tire under a warranty, and arranged to have a new tire at no cost to me. I brought the now-flat tire and rim in the next day, and the new tire replaced the old. I appreciate Ken finding out the tire was under warranty, which saved me the cost! He let me know every step of the procedure on both days, and why. Great service, great people, great car delaership! More
Great service Dept. The overall experience was good. Their service Dept is efficient and smooth. The employees we dealt with were friendly and professional. I would ch The overall experience was good. Their service Dept is efficient and smooth. The employees we dealt with were friendly and professional. I would check their names below, but I can't for the life of me remember their names. I just checked a name below so I could submit. More
Brakes still making noise Fixed what was causing ABS light to be on; but brakes starting making same noise as I was driving home from dealership. I would still recommend servi Fixed what was causing ABS light to be on; but brakes starting making same noise as I was driving home from dealership. I would still recommend service here, but my problem was not totally solved. More
Service at Sunnyside Toyota is always quick, convenient and they never push unnecessary repairs. The location is great with shopping and restaurants within walking distance so you don’t have to spend your and they never push unnecessary repairs. The location is great with shopping and restaurants within walking distance so you don’t have to spend your time waiting at the dealership if you prefer. More
Customer oriented. I would higher recommend Sunnyside Toyota for vehicle purchases. Courtney Rosiu was a pleasure to work with. She has followed up with me multiple times after my purchase to ensure I'm Toyota for vehicle purchases. Courtney Rosiu was a pleasure to work with. She has followed up with me multiple times after my purchase to ensure I'm pleased with my vehicle. More
Amazing employees, amazing prices and amazing experience. I would definitely recommend anyone looking to purchase a vehicle come to Sunnyside Toyota. 10/10 would purchase another vehicle from them. I would definitely recommend anyone looking to purchase a vehicle come to Sunnyside Toyota. 10/10 would purchase another vehicle from them. More
Poor Customer Service 1. Took 4 days to get an appointment scheduled. They took my number and said they would call me since they were having computer issues. Never called m 1. Took 4 days to get an appointment scheduled. They took my number and said they would call me since they were having computer issues. Never called me. Finally was able total and schedule an appointment. 2, Said there was no waiting room to wait for the car. When I dropped the car off, the waiting room was open. Said it had be that way for some time. 3, Asked to call me when the car was finished and ready to pick up. Never called me to say it was ready. I had to call and inquire. More
Not great. I had my car with servicing for two weeks, only to find a new problem with my locks that suddenly appeared while it was getting worked on. Now I have to drop it back off. Not okay. only to find a new problem with my locks that suddenly appeared while it was getting worked on. Now I have to drop it back off. Not okay. More