
Westside Toyota
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,460 reviews
Quick, Easy and Helpful Very good experience purchasing a new RAV4 Hybrid; i would recommend the dealership to others. Dave Svoboda was very helpful - from discussing models/ Very good experience purchasing a new RAV4 Hybrid; i would recommend the dealership to others. Dave Svoboda was very helpful - from discussing models/options/pricing to explaining the features to me in detail once i purchased the vehicle. And Patrick Van Deusen was efficient in the finance function - getting the deal completed quickly. More
Sunnyside Toyota is an efficiently operated dealership with courteous employees and most of them have very good communication skills. They are friendly and offer informative explanations in regard to the with courteous employees and most of them have very good communication skills. They are friendly and offer informative explanations in regard to the process for drop off and pick up of vehicles for service and make accommodations for their customers. More
Had a scheduled test drive today of a couple of Toyota Tacomas with Maria...she was exceptional. She answered all of my questions and was extremely personable, I was really impressed and will be back when Tacomas with Maria...she was exceptional. She answered all of my questions and was extremely personable, I was really impressed and will be back when I decide to purchase my new truck! More
always efficient and professional one of the things i like best about my car is the service i receive from my dealer. i have owned many cars of many makes, and i never had such a frict one of the things i like best about my car is the service i receive from my dealer. i have owned many cars of many makes, and i never had such a frictionless service experience. More
Yearly Maintenance Check-up I was pleased with my appointment. Safety precautions were in place, and the appointment lasted the normal amount of time. I was happy with the serv I was pleased with my appointment. Safety precautions were in place, and the appointment lasted the normal amount of time. I was happy with the service I received, as well as with my interactions with various staff members. More
Very organized to keep us all safe. I waited for my car and there was plenty of room for distancing. Everyone wore masks. The only contact was when I gave my credit card and received the paperwork. and there was plenty of room for distancing. Everyone wore masks. The only contact was when I gave my credit card and received the paperwork. More
Exceptional Dealership The facility was very clean from the waiting area to the restroom; ; ALL employees were pleasant and helpful; service completed as promised. Really e The facility was very clean from the waiting area to the restroom; ; ALL employees were pleasant and helpful; service completed as promised. Really enjoyed my stay! I would highly recommend. More
Service performed was fine but The person on the phone when I made my appointment for an oil change / tire rotation said to tell the service manager when I brought the car in if the The person on the phone when I made my appointment for an oil change / tire rotation said to tell the service manager when I brought the car in if there was anything else I wanted checked. When I brought the car in, I mentioned a squealing noise at high speeds. At the end of my service visit, I was told the noise couldn't be looked at this visit because my appointment was with the oil change technicians and not with the mechanics (or something like that). I'm disappointed that it will now take two service visits to address what I had intended to be handled in one. More
very good experience Everyone was nice and professional as always good job dealing with Covid 19 also. so far after being with SS toyota for 26 years, luckily I have had Everyone was nice and professional as always good job dealing with Covid 19 also. so far after being with SS toyota for 26 years, luckily I have had no complaints and I hope to keep it that way. Thank you ! More
New Tires I needed new tires in a hurry and I went to Sunnyside with out an appointment. Scott Straka who I've dealt with over the years got me in and took care I needed new tires in a hurry and I went to Sunnyside with out an appointment. Scott Straka who I've dealt with over the years got me in and took care of my problem. More