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Westside Toyota

North Olmsted, OH

Overview
Reviews
Vehicles
4.6
3,458 Reviews
Call Dealership (440) 777-9911

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

November 29, 2023

Excellent customer service - had bad tire and they fixed it immediately while I waited and in less than 30 minutes. Highly recommend More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Nov 29, 2023 -

Westside Toyota responded

Deb, we're glad to know our team at Westside Toyota was able to provide quick and efficient service for your tire issue. Thanks for recommending us!

November 27, 2023

Everyone was professional, courteous and helpful. They were short handed so the wait was longer, but was notified of that upfront. That was helpful. More

by marielazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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Nov 27, 2023 -

Westside Toyota responded

Marielazio, we appreciate your understanding about the wait time and are glad to know our team at Westside Toyota was able to keep you informed. Thanks for sharing your experience!

November 15, 2023

I did not even know they were there, and I appreciate your service and attention. More

by Imnyerges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marina Kurilov
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Nov 16, 2023 -

Westside Toyota responded

Thanks for stopping by! We hope to serve you for miles to come at Westside Toyota!

November 14, 2023

Great people, always helpful and very friendly. Gives you a timeline for service completion and always on time. Explains all to you about what was done on your vehicle. Clean waiting area and offer More

by Olaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Nov 14, 2023 -

Olaf responded

Great people, always helpful and very friendly. Gives you a timeline for service completion and always on time. Explains all to you about what was done on your vehicle. Clean waiting area and offering of drinks while u wait. Free car wash is a plus.

Nov 14, 2023 -

Westside Toyota responded

Thanks for applauding our team's efforts, Olaf! We look forward to seeing you next time at Westside Toyota!

November 14, 2023

They were very accommodating. Communication can be improved among the employees and management. Sales were excellent. More

by mmchown2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Berardi, Marina Kurilov, Michael Ponton
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Nov 14, 2023 -

Westside Toyota responded

Thanks for the feedback! We're glad to know you found our sales team excellent at Westside Toyota. Your suggestion about communication is noted and appreciated - we always strive to improve.

November 08, 2023

Kyle Mellen at Westside Toyota worked diligently on the deal I wanted. He got me in the vehicle I wanted and I am very happy with my purchase. More

by Kyle Hayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Mellen, Dave Svoboda
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Nov 08, 2023 -

Westside Toyota responded

Thank you for choosing Westside Toyota for your new ride, Kyle. We love to hear Kyle made your purchasing process a breeze. Enjoy the new ride, and drive safely!

November 01, 2023

Dealer is close by. Work was completed in two days. Costly but convenient. Christine was helpful. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
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Nov 01, 2023 -

Westside Toyota responded

Hi Bob - Thank you for choosing Westside Toyota for your service needs! We are glad that Christine was helpful and our location is convenient. Your feedback is appreciated and we hope to assist you next time!

November 01, 2023

I always enjoy my service appt. . Rick is very well informed, personable and gets my car done well addressing any issues. As a result my Corolla CLE performs well. More

by Elainebl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Vega
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Nov 02, 2023 -

Westside Toyota responded

Elaine, we're delighted to know that Rick and our team at Westside Toyota have been able to provide you with great service. We appreciate your feedback and look forward to seeing you for your next appointment!

October 24, 2023

I rely on Westside for the health of my Highlander. And they do great job. More

by Spider1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
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Oct 24, 2023 -

Westside Toyota responded

Thank you so much for choosing Westside Toyota for your service needs! We appreciate your five-star review and look forward to servicing your Highlander next time.

October 21, 2023

Courtney was are sales lady and she was very professional and very knowledgeable. Keep up the good work. More

by ditrona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Blaha
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Oct 23, 2023 -

Westside Toyota responded

Ditrona, we're glad to know that Courtney provided you with a professional and knowledgeable service at Westside Toyota. Thanks for the shout-out!

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