Westside Toyota
North Olmsted, OH
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Excellent! I would like to send my highest commendations for one of your managers, Ms Kendyl Frye, in acting as a liaison to help me resolve my 3 month new car i I would like to send my highest commendations for one of your managers, Ms Kendyl Frye, in acting as a liaison to help me resolve my 3 month new car issue when IT WOULDN’T start! I had to have my car towed to your dealership!! When I told Kendyl that I did NOT have a way to pick up my car upon repair, she personally came to pick me up to bring me to your dealership!! She went above and beyond to ensure my satisfaction re: my car’s unfortunate situation! She has made me a Toyota customer for life with her calm, kind, reassuring personality!! KUDOS TO KENDYL FRYE💞💞💞!! Gratefully, Jane Savinsky More
I brought my truck in due to not starting. Tech found nothing wrong. I went to pick up the truck last night to find a dent in my passenger door. I called the manager but could only leave a message to cal nothing wrong. I went to pick up the truck last night to find a dent in my passenger door. I called the manager but could only leave a message to call me. More
They where very good and fast with the service. They also did a good job with all covid 19 rules. First time ever there was happy did a good job with all covid 19 rules. First time ever there was happy More
Always enjoy working with Jordan Baker, he made the process of purchasing my lease quick and easy. He is friendly and his knowledge of finance is great. process of purchasing my lease quick and easy. He is friendly and his knowledge of finance is great. More
Ron was professional and very knowledgeable about the inventory. He went above and beyond to accommodate us, including offering to come to our house if we needed help understanding our Highlander's elect inventory. He went above and beyond to accommodate us, including offering to come to our house if we needed help understanding our Highlander's electronics. Thank you!! More
Kind, clear and efficient The technicians were polite, explained clearly what they did and what issues my car had. All were wearing masks and practicing social distancing as m The technicians were polite, explained clearly what they did and what issues my car had. All were wearing masks and practicing social distancing as much as possible. More
Efficient, thorough, and honest Excellent service at Sunnyside. They squeezed me into the schedule because I was leaving for a trip to complete a thorough inspection of my car and an Excellent service at Sunnyside. They squeezed me into the schedule because I was leaving for a trip to complete a thorough inspection of my car and an honest review of what I needed to get serviced and what could wait. More
normal no problem service person making appointment gave wrong waiting time for scheduled service do not need 25 words to state experience had book with me so that took care o person making appointment gave wrong waiting time for scheduled service do not need 25 words to state experience had book with me so that took care of time interval plus the crosswords from newspaper More
Wonderful wonderful !service couldn’t ask for any better 😁😁 My vehicle was broke in my driveway made one phone call to roadside assistance was picked up in less than an hour and finished before the end of 😁😁 My vehicle was broke in my driveway made one phone call to roadside assistance was picked up in less than an hour and finished before the end of the day was absolutely painless .Thank you More

