Westside Toyota

Satisfactory My experience was satisfactory, the information was easy to understand, my questions were answered, every attempt was made to make my son and mysel My experience was satisfactory, the information was easy to understand, my questions were answered, every attempt was made to make my son and myself feel comfortable. All employees we came in contact with were professional, courteous and pleasant to deal with. More

Your service department is amazing very knowledgeable thank you for the awesome experience can’t wait to purchase my new vehicle from you all t thank you for the awesome experience can’t wait to purchase my new vehicle from you all t More

Service good. Scheduling poor I have always had good service when I arrive. Good explanations on what is done, pleasant staff. The scheduling process has not been so enjoyable. I have always had good service when I arrive. Good explanations on what is done, pleasant staff. The scheduling process has not been so enjoyable. I get bombarded with emails even though I opt in for texts. Too many text and email reminders. These ways of communication have proven to be very impersonal and obviously computer generated. I admit I missed an appointment and through text to Ashten Healy, I requested to reschedule. This was obviously responded by (I assume Ashten) who suddenly seemed very disinterested and in the process did not include the recall in this rescheduled appointment. A day was offered which I confirmed would work, then a time was just assigned through a confirmation. I do appreciate the measures taken to offer me a free rental when I return for the recall work. All is great when I arrive, but I will be call for appointments in the future. More

Recent purchase and service thereof most disappointing. We have bought Toyota vehicles from your dealership for nearly 30 years.We are very dissatisfied with latest purchase, Numerous issues and mechanical We have bought Toyota vehicles from your dealership for nearly 30 years.We are very dissatisfied with latest purchase, Numerous issues and mechanical problems We would love to have management call us on cell phone numbers in your records, More

Car made a sound that I was not certain what was happening They clearly explained brakes, battery and license plate lights were needed with diagrams and paperwork to support findings. Offered appointment for They clearly explained brakes, battery and license plate lights were needed with diagrams and paperwork to support findings. Offered appointment for repairs and was not prepared to make commitment at that time More

Recall promptly handled Took the Corolla in for its recall, was safely handled and returned the same day. All good and even had the oil changed and tires rotated. Took the Corolla in for its recall, was safely handled and returned the same day. All good and even had the oil changed and tires rotated. More

Short and sweet and totally complete Advisor Christine who I always use was very thorough and helpful as usual.I have been a customer of Sunnyside for over 20 years and love them! Advisor Christine who I always use was very thorough and helpful as usual.I have been a customer of Sunnyside for over 20 years and love them! More

Professional group with effective handoffs when one tech would be replaced by another. Car was there over 5 days. I appreciate getting a call each day with a status report and Scott was great about doing th would be replaced by another. Car was there over 5 days. I appreciate getting a call each day with a status report and Scott was great about doing that. More

I was so impressed by the caution taken for covid The service was excellent and the staff was extremely cautious and prepared. I had to come back 2 weeks later to pick up a part and was appalled by th The service was excellent and the staff was extremely cautious and prepared. I had to come back 2 weeks later to pick up a part and was appalled by the amount of CUSTOMERS not wearing masks. All sales people were but not your service desk person. That was disturbing to me. More

Always a great experience and on time. I'll keep getting my Tacoma taken care of at Sunnyside because of the exemplary people and service. my Tacoma taken care of at Sunnyside because of the exemplary people and service. More