
Westside Toyota
North Olmsted, OH
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I was so impressed by the caution taken for covid The service was excellent and the staff was extremely cautious and prepared. I had to come back 2 weeks later to pick up a part and was appalled by th The service was excellent and the staff was extremely cautious and prepared. I had to come back 2 weeks later to pick up a part and was appalled by the amount of CUSTOMERS not wearing masks. All sales people were but not your service desk person. That was disturbing to me. More
The dealership employees were very helpful, and shared their experiences in owning a Toyota. The whole buying process was still a bit long. Looking forwarded to coming in at our scheduled mx time. their experiences in owning a Toyota. The whole buying process was still a bit long. Looking forwarded to coming in at our scheduled mx time. More
Maria was great, time efficient and didn't try to sell me anything that I did not want. It was a wonderful experience. I would recommend her to anyone. Als was great, time efficient and didn't try to sell me anything that I did not want. It was a wonderful experience. I would recommend her to anyone. Also, signing the papers was pretty easy and efficient. More
One Stop Shop I have just now signed up for my third consecutive lease with Sunnyside and after 7 years and counting leasing from them I could not be happier with m I have just now signed up for my third consecutive lease with Sunnyside and after 7 years and counting leasing from them I could not be happier with my overall experience. At this point I see no reason to go anywhere else and I don't see myself driving anything but Toyota for the foreseeable future. Everything from the sales reps to the finance department to the service department to the rental department are nothing but professional and courteous and go out of their way to help you with whatever you need from renting a car, to your service appointment, to getting a new lease set up, etc. I am constantly amazed with the efficiency and poise and professionalism they operate with. Expect nothing but the best when you walk through the door because that is most certainly what you will get. I would highly recommend Sunnyside to anyone interested in a Toyota. More
At the buzzer Courtney was a delight to work with. She didn't try to sell us anything we couldn't afford. She did a lot of the leg work for us before we even got t Courtney was a delight to work with. She didn't try to sell us anything we couldn't afford. She did a lot of the leg work for us before we even got there. Matt was so much fun to work with. He made all the boring paperwork seem fun. We were there two nights in a row and they stayed open late for us both times. Everyone we worked with seemed like family Al, Courtney, and Matt. They made a great team. More
Post purchase: home link will not work even after someone came to my home. Very disappointed with this feature on the platinum Highlander ms 50,000$ price tag. came to my home. Very disappointed with this feature on the platinum Highlander ms 50,000$ price tag. More
Service was great as usual. Very easy to make an appointment and get the service completed. And Sunnyside’s ‘new normal’ set up for COVID makes customers comfortable. Thanks. appointment and get the service completed. And Sunnyside’s ‘new normal’ set up for COVID makes customers comfortable. Thanks. More
First regular service for my 2020 RAV4 Started and finished on time. Not impressed with COVID-19 precautions in the waiting room. Will reconsider for next service. In fact it made me ner Started and finished on time. Not impressed with COVID-19 precautions in the waiting room. Will reconsider for next service. In fact it made me nervous. Get your act together!!!!! More