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Westside Toyota

North Olmsted, OH

Overview
Reviews
Vehicles
4.6
3,458 Reviews
Call Dealership (440) 777-9911

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

October 18, 2023

Great service department including the technician Steve Crooks. Work is always done efficiently and professionally. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Crooks, Cassie
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Oct 19, 2023 -

Westside Toyota responded

Chris, we're glad to know you had a great experience with Steve and our service department at Westside Toyota. Efficiency is always our aim, and it's always our pleasure to assist you. Take care!

October 17, 2023

Friendly, accommodating and good serviced of the people. You feel comfortable talking with the employees. Keep up the good works towards the customers. Thank you for a nice job. More

by Jlindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Oct 17, 2023 -

Westside Toyota responded

It was our pleasure to accommodate you! Thanks for sharing your positive experience with the team at Westside Toyota!

October 16, 2023

Got me new keys inside of 60 minutes faster than they projected by 30 minutes! Time savings and good people supporting too! More

by Mwcooper88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine DeBow, Renea Tritt
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Oct 16, 2023 -

Westside Toyota responded

We're glad to know we exceeded your expectations with our quick service at Westside Toyota! Thanks for taking the time to write us a stellar review!

October 11, 2023

They are professional, thorough and friendly and make every effort to schedule repairs or maintenace in a timely msnner. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
Report | Print
Oct 11, 2023 -

Westside Toyota responded

Larry, we're glad to know you found our team at Westside Toyota professional and friendly. We always aim for efficient scheduling to make your experience better. Thanks for the review!

October 08, 2023

John was very polite & didn’t push the sale on us. It was a very nice experience shopping for a car with John offering different options! More

by Kiraswanson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Halfhill, John Madera
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Oct 09, 2023 -

Westside Toyota responded

Kira, it's great to know that John provided a comfortable and helpful car-shopping experience at Westside Toyota. Thanks for sharing your positive feedback!

Oct 09, 2023 -

Westside Toyota responded

Take care!

October 05, 2023

Kyle was so helpful we had a few conversations and do polite and helpful. Kyle even picked me up at my home so I could drive the vehicle. I would recommend Kyle to anyone who was looking for a vehicle.. More

by Moose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Mellen
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Oct 05, 2023 -

Westside Toyota responded

Moose, we're glad to know Kyle was able to assist you so well at Westside Toyota! We appreciate your recommendation and hope you enjoy the new vehicle.

September 30, 2023

I live <1 mile from another Toyota service center, but chose to drive 19 miles (2×) to have my brakes serviced by my former, trusted dealer. Worth it for the high level of service! More

by heather555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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Oct 02, 2023 -

Westside Toyota responded

Heather, we're so glad to know that you trust our team at Westside Toyota enough to make the extra drive! Thanks for your loyalty and support. Safe travels!

September 27, 2023

Cindy Thomas helped me with a service appointment. As usual excellent experience.I always bring my Prius to Westside Toyota for service. More

by dollars-piebald0n
Recommend Dealer
Yes
Employees Worked With
Cindy Thomas
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Sep 27, 2023 -

Westside Toyota responded

Thanks for trusting us to keep your Prius running smoothly! Cindy and the team at Westside Toyota look forward to seeing you next time--take care!

September 25, 2023

Very helpful no pressure. Really appreciate Courtney explaining and setting everything up on the screen More

by snardo49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Svoboda, Courtney Rosiu
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Sep 26, 2023 -

Westside Toyota responded

We're glad to know that Courtney was able to assist you and make your experience at Westside Toyota a positive one. Thank you for the review!

September 16, 2023

Westside Toyota dealership recently took my car in for the 120,000 mile service. They provided a shuttle to home and finished in about 90 minutes. Would recommend. More

by RICKECLARK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Sep 18, 2023 -

Westside Toyota responded

We're glad to know you had a positive experience with our 120,000-mile service at Westside Toyota. Thanks for recommending us and we look forward to serving your automotive needs in the future!

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