
Westside Toyota
North Olmsted, OH
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Took my Highlander in for repair of my sunglasses holder just above the console. Nice people greeeted me and a technician did repair the sunglasses holder. I was charged around $53 for this repair. Howeve just above the console. Nice people greeeted me and a technician did repair the sunglasses holder. I was charged around $53 for this repair. However the next day it didn’t operate correctly again. When the sunglasses holder pops down it obscures my rearview mirror and is a safety factor. I called and they asked me to bring it in for the third time tomorrow which will be July 1. I just don’t understand how this problem can be so difficult to solve. More
The experience was positve Came in to dealership not really expecting to close a deal but the terms & trade-in allowance were very good & my salesman,Remon,was very low key & re Came in to dealership not really expecting to close a deal but the terms & trade-in allowance were very good & my salesman,Remon,was very low key & relaxed about the way he handled everything.I am very pleased with the deal I got on a beautiful car.There is some kind of noise coming from the rear of the vehicle & I have a service appointment scheduled.I expect it to be something minor.Overall.This car seems even better designed & built than the Avalon I traded in. More
Recall for airbags They kept on me until I made an appointment which I really appreciated. From the time I drove in till I left I was treated with respect and updated a They kept on me until I made an appointment which I really appreciated. From the time I drove in till I left I was treated with respect and updated as to how much longer. They are TOPS! More
Hybrid checkup Very pleased with attention to work and workplace. Everyone was polite and helpful. Admired the detail in the service department to encourage social Very pleased with attention to work and workplace. Everyone was polite and helpful. Admired the detail in the service department to encourage social distancing. Bravo to Sunnyside.\! More
Very difficult problem to fix, but well done While I was without my Highlander for awhile due to the complexity of the problem, I was very pleased with all the steps taken to make sure it was fix While I was without my Highlander for awhile due to the complexity of the problem, I was very pleased with all the steps taken to make sure it was fixed right the first time. I felt like I was given honest updates in a timely manner even though it was probably a difficult message to give to a customer. From what I can tell, the technical staff seems dedicated to doing it right the first time and will err on the side of caution and be certain of what they are doing rather than just trying to finish the job. More
Always there for my Family and I , keeping us Safe ! Christine DeBow ! Your simile blew me away, your safety mask is awesome! During these troubled times it’s so scary you put me at ease as soon as you g Christine DeBow ! Your simile blew me away, your safety mask is awesome! During these troubled times it’s so scary you put me at ease as soon as you greeted me ! Thank you for your outstanding service again and again! Wanted to hug you or shake hand this will probably be a thing of the past ! Rest assure you and others are so wonderful! Thank you for a wonderful professional Service ! More
Wonderful buying experience. I found working with our salesperson, Maria, to be a relaxed and pleasant experience. Maria was helpful, accommodating and pleasant to work with; No I found working with our salesperson, Maria, to be a relaxed and pleasant experience. Maria was helpful, accommodating and pleasant to work with; No pressure. More
Quick work. Bought a car and it was not braking properly. They machined the rotors and is braking perfectly now. Pleasant experience. Friendly staff and quick turnaround. They machined the rotors and is braking perfectly now. Pleasant experience. Friendly staff and quick turnaround. More
fast and efficient I arrived a few minutes early for my 115,000 mile check up for my Corolla. The waiting room is comfortable with plenty of beverage options. I was hard I arrived a few minutes early for my 115,000 mile check up for my Corolla. The waiting room is comfortable with plenty of beverage options. I was hardly settled into my book when my name was called. I got a clean car with all crucial systems of the car checked out. The checklist I got to take home was easy to read and comprehensive. More