Westside Toyota
North Olmsted, OH
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Panaramic Trim loose. Mar. 10th reported sunroof garnish loose. ordered part. Mar. 23rd installed new sunroof garnish. Made appointment for May 5th, sunroof garnish loose a Mar. 10th reported sunroof garnish loose. ordered part. Mar. 23rd installed new sunroof garnish. Made appointment for May 5th, sunroof garnish loose again. Installed garnish using double sided tape to secure. Should have used that procedure the first installation. More
great very nice dealership, free coffee. bought tickets for dog give away, clean, free coffee, clean bathrooms, pleasant person at front desk, clean clean c very nice dealership, free coffee. bought tickets for dog give away, clean, free coffee, clean bathrooms, pleasant person at front desk, clean clean clean clean More
Friendly and efficient service I was greeted promptly by friendly people. The service was completed sooner than promised. Completed work was reviewed and my car was delivered fres I was greeted promptly by friendly people. The service was completed sooner than promised. Completed work was reviewed and my car was delivered freshly washed. More
Intimidating Will not use this dealer again. After having a lengthy talk about the car I was choosing,and payment options, the salesman turned me over to someone Will not use this dealer again. After having a lengthy talk about the car I was choosing,and payment options, the salesman turned me over to someone else to talk price. Had a long wait for the finance people to fill out the papers. He said he saw the paperwork sitting on the desk but no-one brought them over to him.???? They couldn't find the second key, and after another log wait, I had to make an appt. to bring the car back to have one programed. I spent most of the day there. Another long wait to get the key. More
Excellent Service As Always We love Sunnyside for every reason possible. We love our Toyota Hybrid! Excellent service department and customer service department. Special than We love Sunnyside for every reason possible. We love our Toyota Hybrid! Excellent service department and customer service department. Special thanks to everyone! We have been Toyota customers for many years and we are truly appreciative of the professional service in all areas! Keep up the great work! M. Eaton More
Sunnyside Toyota has great customer service! I knew exactly what I was looking for and searched several dealers for a certified used Toyota Highlander. Sunnyside, from the start, was incredibly I knew exactly what I was looking for and searched several dealers for a certified used Toyota Highlander. Sunnyside, from the start, was incredibly helpful. They provided me with a video and answered questions in a very timely manner since we live 1/2 hour away and we are going through a pandemic. The dealership took necessary precautions (i.e. wearing masks and frequently disinfecting surfaces) to keep myself and themselves as safe as possible. Greatly appreciated!! Overall a great experience and I am very happy with my Highlander! More
It was nice to see the professionalism and the care taken yesterday at my appointment. I truly appreciated all that was done to keep us all safe during this pandemic. yesterday at my appointment. I truly appreciated all that was done to keep us all safe during this pandemic. More
Great customer service. Fast and dependable service Have been having our Prius cars serviced here since 2006. Now our other car will be serviced here as well. Have been having our Prius cars serviced here since 2006. Now our other car will be serviced here as well. More
We received excellent service and no pressure from salesman, Mickey O’Grady. He took plenty of time explaining things to us. We love our new car!!! salesman, Mickey O’Grady. He took plenty of time explaining things to us. We love our new car!!! More

