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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

March 16, 2020

Excellent! Service was great. Questions I had were answered! I found all the staff members very pleasant, very helpful, and I will recommend their services to my More

by PSCANLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Diane Hogrefe
March 15, 2020

I talk to three different people and received three Different answers about gap and lease insurance. Also very limited instruction on the car’s features! I ask for a list of items I needed to pickup More

by Lakeww5602
Recommend Dealer
No
Employees Worked With
Joel Arredondo, Brian Harris
Apr 07, 2020 -

Westside Toyota responded

Please accept our apology for the treatment you received at our store. We pride ourselves on providing outstanding guest service but obviously didn't live up to this with you. Please let me know if we can spend the proper time with you to review the features of your new vehicle. We would certainly like the opportunity to make this right. I can be reached at 440-777-9911. Sincerely, Mike Cuva

March 15, 2020

Everyone was wonderful! They were very helpful and allowed us to take our time while making the decision. I will be back in the future. More

by Pascoeea
Recommend Dealer
Yes
Employees Worked With
Remon Abusada, Jordan Baker
March 14, 2020

Routine service Toyota Care routine service was completed satisfactorily. One complaint: valve cover on one tire stem was missing, noticed when arrived home. None More

by JACKPG1767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kozloski
March 14, 2020

Great Deal, great truck, great people as always. Always a pleasant experience at sunny side Toyota! Thanks! I’ve been a customer for 13 years and counting. More

by TheBeckFamily
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Jason Podojil, Jordan Baker, Sarah Buchanan
March 13, 2020

Oil Change and Rotation Dealership was easy to schedule service with over the phone. Arrived for drop off and used courtesy shuttle service which is very convenient when I ne More

by eric4985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kozloski
March 12, 2020

Adequate I had an appointment at 2:15 for a simple oil change and tire rotation which should take no longer than 30 + minutes. I waited almost an hour and a ha More

by Lawman8u1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll
March 12, 2020

The service department did an excellent and timely job replacing my side mirror. All of the staff I interacted with was very helpful, knowledgeable and polite. More

by BETHENYRUITER
Recommend Dealer
Yes
Employees Worked With
Sunnyside Toyota, Ray Thomas, Melissa Palmer, Sean Bradish
March 11, 2020

Oil change and 100,000 mile checkup Excellent service discovered I needed tires (which we thought) ordered them for me. They were able to get the tires the same day and install them. V More

by DGalyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane White
March 09, 2020

Typical Sunnuside Toyota great service Service was provided with courteous and friendly attitude and all my questions were clearly answered!!! Keep up the good work. one two three fou More

by DKRREB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
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