
Westside Toyota
North Olmsted, OH
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Minus 3 rating. One star only because it will not allow us to submit. Tires that were ordered and reserved for us were given to someone else. Had to wait an additional 2 hrs while someone went to get them. us to submit. Tires that were ordered and reserved for us were given to someone else. Had to wait an additional 2 hrs while someone went to get them. First was told to come back tomorrow. Not at all impressed with how customer service is being handled. Have been a loyal customer for many years but it seems our business is no longer wanted. More
Excellent service and great people that work there. Very friendly and efficient. I highly recommend Sunnyside Toyota to friends and family. Scott Straka is great to work with. friendly and efficient. I highly recommend Sunnyside Toyota to friends and family. Scott Straka is great to work with. More
Good experience all around. Was able to get what I was looking for. Sales staff was helpful and courteous. Look forward to continuing business relationship looking for. Sales staff was helpful and courteous. Look forward to continuing business relationship More
6 month 5,000 mile maintenance I was told the service would be done within an hour. My car was checked and ready with 1/2 hour. I didn't have to wait very long. I was told the service would be done within an hour. My car was checked and ready with 1/2 hour. I didn't have to wait very long. More
EXCELLENCE! We just purchased new tires for our Highlander, as per usual the service was great! Christine DeBow is the BEST! This is why we come to Sunnyside. Highlander, as per usual the service was great! Christine DeBow is the BEST! This is why we come to Sunnyside. More
Came in at 9 am and i was told it will take a couple hours because they were “kind of busy”. 6 hours later I’m picking up my car. I did an oil change. hours because they were “kind of busy”. 6 hours later I’m picking up my car. I did an oil change. More
Excellent customer service. From the first person that I came into contact with to Cindy Thomas when the car was delivered. Cindy answered all my questions and was very pleasant to communicate with.Overall came into contact with to Cindy Thomas when the car was delivered. Cindy answered all my questions and was very pleasant to communicate with.Overall it was a great experience. In addition to saving money on the oil change , once I had the vehicle checked the battery was replaced at no charge since it was not charging correctly and it was still under warranty.I forgot the guys name that helped me initially but he was great!! Thank you Thank you Thank you!!! More
Prolonged wait The past two times I have had my car serviced the wait for my vehicle has been over double the estimated wait time. Both times I had been there for ov The past two times I have had my car serviced the wait for my vehicle has been over double the estimated wait time. Both times I had been there for over an hour before someone approached me to say they have not started the service yet. Very unorganized. Would be very hard for me to recommend. More
2019 Toyota Highlander XLE Everything about dealing with Sunnyside is First Class! Great experience....and a Great vehicle too! Everyone I dealt with was friendly, knowledgeable Everything about dealing with Sunnyside is First Class! Great experience....and a Great vehicle too! Everyone I dealt with was friendly, knowledgeable, and professional in all aspects of the experience. More
I had a wonderful experience. Dealership was very knowledgeable and patient in guiding me through the finding and purchasing a vehicle which addressed my needs. Very professional and helpful staff. knowledgeable and patient in guiding me through the finding and purchasing a vehicle which addressed my needs. Very professional and helpful staff. More