
Westside Toyota
North Olmsted, OH
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Oil and tire change It was nice to get my car in on a Saturday-it needed a follow up oil and tire change. I didn't have a really long wait and everything was taken care o It was nice to get my car in on a Saturday-it needed a follow up oil and tire change. I didn't have a really long wait and everything was taken care of. More
Outstanding service every time we take our vehicle for service to Sunnyside Toyota. I've been Sunnyside customer for past 10 years. Keep up good work 👍 service to Sunnyside Toyota. I've been Sunnyside customer for past 10 years. Keep up good work 👍 More
Service We brought our car in for a repair of the heat shield under the car that had come loose. I received a quick appointment and as always, was met in the We brought our car in for a repair of the heat shield under the car that had come loose. I received a quick appointment and as always, was met in the alley, my car was taken in and the repair was done. I'm always happy with their service department and we will be life customers. More
Maitenance with a smile Diane greeted me with a great smile and a greater attitude. Since this is my last maintenance covered under the new car policy, she easily explained Diane greeted me with a great smile and a greater attitude. Since this is my last maintenance covered under the new car policy, she easily explained future charges for oil changes and tire rotations. More
Service person great, large concern on technical side Have always taken my car in for service here. Have been in as recently this past June. While my car was being serviced the associate came to me to s Have always taken my car in for service here. Have been in as recently this past June. While my car was being serviced the associate came to me to say a part had been found to be zip tied up. The technicians said this was not something they have done, or would have done. After a discussion with the associate where i went explained no one had serviced, or worked on my car except them, he went back and did some research. He showed the tech supervisor where work had recently been done in the same area on the car where the part that was zip tied up was found. At this point the supervisor remembered that while doing certain things in that area they will sometimes zip tie up things. So this would never have come to light if the associate had not taken the time to research, and follow up. The question comes up...if the part was broken, why was it not taken care of the last visit? And why would things like this happen without the supervisor immediately recognizing why this could have happened. Or why he would not be checking previous work history. Instead the customer service rep figures out the truth of the matter More
great everything done with a smile and a thank you. fast and took less time than i was told. these folks work as a team and that is rare in todays service everything done with a smile and a thank you. fast and took less time than i was told. these folks work as a team and that is rare in todays service business. the greeter was so nice to me i felt may day just got better More
Good customer service Went in for an oil change. Within the week, my car started leaking oil. However, the service team was able to coordinate an appointment later in the e Went in for an oil change. Within the week, my car started leaking oil. However, the service team was able to coordinate an appointment later in the evening and get my car fixed. More
Really great service all around! They made the buying process easy and I definitely feel that I got my money's worth! Thank you so much! process easy and I definitely feel that I got my money's worth! Thank you so much! More
Helpful, friendly not overbearing. Easy transaction addressed my questions. She knew the vehicle paired our cellphones to the car and offered to answer any questions we had. addressed my questions. She knew the vehicle paired our cellphones to the car and offered to answer any questions we had. More
I wasn't sure if I could afford a Toyota but they made it happen! Awesome customer service at the highest standards. Thank you for everything. happen! Awesome customer service at the highest standards. Thank you for everything. More