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Westside Toyota

North Olmsted, OH

Overview
Reviews
Vehicles
4.6
3,458 Reviews
Call Dealership (440) 777-9911

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

February 12, 2023

I walked in needing a car because my was taken- drove out loving the experience and my car. More

by Weaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Berardi, Dave Svoboda
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Feb 13, 2023 -

Westside Toyota responded

Weaver, thanks for sharing your five-star review about your experience with our Sales Team at Westside Toyota. Congratulations on your new purchase. We appreciate your business and hope to see you again soon.

February 11, 2023

This place was great staff welcoming and friendly. John Halfhill was excellent and knowledgeable. I would recommend Westside Toyota More

by Chad L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John, Halfhill
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Feb 13, 2023 -

Westside Toyota responded

Hi Chad, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the team of Westside Toyota.

February 09, 2023

This dealership is organized and professional. I was greeted by a representative and assisted right away. Carlos Pina is my guy! Wonderful to work with and helpful with all my concerns. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Pina, Matthew Blaha
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Feb 10, 2023 -

Westside Toyota responded

Thanks for rating us 5 stars, Nancy. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at Westside Toyota.

February 04, 2023

John and Matt made the purchase of my new Corolla Cross fast and pleasant. Great guys! Loving my new car!! More

by Maryhulderman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Halfhill, Matthew Blaha
Report | Print
Feb 05, 2023 -

Westside Toyota responded

Congratulations on your new Corolla Cross. We are so delighted that we had the opportunity to work with you and that our Sales Team could make this a top-notch experience. Enjoy your new purchase from Westside Toyota and we look forward to serving you in the future.

February 01, 2023

Our sales associate, John Halfhill, was very friendly and attentive to detail. Also, the business manager, Matt Blaha, did a nice job of handling the financial closing. More

by drwfrancis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Halfhill, Matthew Blaha
Report | Print
Feb 02, 2023 -

Westside Toyota responded

Hello. Your uplifting feedback is so appreciated. We will make sure to share this wonderful review with everyone on our Sales Team here at Westside Toyota. Thank you, and congratulations on your vehicle purchase. We hope to do business with you again in the future.

January 29, 2023

Everyone was very friendly and worked with me to get the best possible rates and deal More

by Brozak86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Matthew Blaha, Samantha Stoltz
Report | Print
Jan 30, 2023 -

Westside Toyota responded

We are so grateful for this spectacular rating. Thank you for taking the time to leave us a five-star review. Come back and see us at Westside Toyota anytime.

January 24, 2023

It’s generally professional, everyone’s here was awesome to deal with. Definitely a better experience than their competitors More

by Not the one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
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Jan 24, 2023 -

Westside Toyota responded

Hello. It is thrilling to see that you had such a memorable experience with us at Westside Toyota. Thank you so much for your delightful review. Take care.

November 17, 2022

Took my 2017 Sienna in for oil change, tire rotation and inspection, they did NOT rotate tires and it took them 1 1/12 hours to do it. I now question whether they changed oil. I am not a happy customer. More

by kbillibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Beane
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Nov 20, 2022 -

Westside Toyota responded

Hello, I appreciate you sharing the recent experience of your oil change, tire rotation, and inspection. Would you mind having a conversation with me so that I can better understand the maintenance services rendered by our team? Contact me at a time that works for you so that we can discuss this further. Thank you, Kendyl Frye Customer Relations Manager kfrye@fivestaronline.net (440) 686-1381

September 22, 2022

Sarah buchanan muy buena persona exelente comunicacion muy amable yo muy contento con su atencion More

by elchupilares
Recommend Dealer
Yes
Employees Worked With
Sarah Buchanan
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Sep 23, 2022 -

Westside Toyota responded

We are glad to know your experience was great. We strive to provide excellent communication and kind service here at Westside Toyota.

September 15, 2022

The "VIP Exchange Program" is terrible. The offer I received was considerable less that what was expected. I did my due diligence prior to coming in for a recall service, and the offer di More

by bajorekmj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Podojil
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Sep 15, 2022 -

Westside Toyota responded

Hello, Thank you for sharing your feedback. I appreciate you bringing your service experience to my attention. It is our goal to provide top-notch customer service. I would like the opportunity to speak with you concerning your overall visit. Can you please email or call me with your preferred contact information? Best, Kendyl Frye Customer Relations Manager kfrye@fivestaronline.net (440) 686-1381

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