
Westside Toyota
North Olmsted, OH
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The best car buying experience! I worked with Kelly and she was amazing! No pressure, easy to communicate and work with!! I’ll be back when I’m ready for a new ride! Thank you! Oh an I worked with Kelly and she was amazing! No pressure, easy to communicate and work with!! I’ll be back when I’m ready for a new ride! Thank you! Oh and Brian the finance guy was great too!!! More
Recall vehicle service Ease of dropoff - friendly office staff - completed quickly- vehicle washed - brought vehicle to front door- ease of setting up appointment - good Ease of dropoff - friendly office staff - completed quickly- vehicle washed - brought vehicle to front door- ease of setting up appointment - good service of my Toyota recall More
Excellent Service As Always Always excellent Service and Customer Service at Sunnyside Toyota. A very happy life long customer. I highly recommend all Sunnyside locations. They a Always excellent Service and Customer Service at Sunnyside Toyota. A very happy life long customer. I highly recommend all Sunnyside locations. They always treat you like family ❤️. More
Problem resolved quickly. I brought my Avalon in for a noise that was hard to specify and locate. The service agent, Scott, was able to inform me that the problem was a new on I brought my Avalon in for a noise that was hard to specify and locate. The service agent, Scott, was able to inform me that the problem was a new one that had just come to the attention of Toyota Service and that the matter could be resolved in a couple of hours. The vehicle was subsequently returned to me after two hours and the sound was eliminated. Thanks for satisfactorily resolving the problem at no cost to me. More
Satisfied Chuck Stoll was very thorough checking a recall notice on my car explaining everything discussed future work to done at my next appointment very profe Chuck Stoll was very thorough checking a recall notice on my car explaining everything discussed future work to done at my next appointment very professional More
50,000 mile inspection Shuttle promptly took me home and back. Called to let me know when coming. Good review of car problem. I did not have to wait to long to speak wi Shuttle promptly took me home and back. Called to let me know when coming. Good review of car problem. I did not have to wait to long to speak with service personnel. More
Responsive, helpful, friendly and efficient My experience threw all the stereotypes about car shopping out the window. Everyone I interacted with was friendly, helpful and professional. There wa My experience threw all the stereotypes about car shopping out the window. Everyone I interacted with was friendly, helpful and professional. There was no pressure, and the whole experience went quickly and smoothly. I’m happy with the new car, and thrilled with the entire process. Cheers! More
Relaxed, smooth experience Ana Llauder was very helpful, knowledgeable and without pressure answered all of our questions. I believe this reflects the culture at Sunnyside. This Ana Llauder was very helpful, knowledgeable and without pressure answered all of our questions. I believe this reflects the culture at Sunnyside. This is why i returned there after buying a car there two years ago. i will be back again. More
Sunnyside Toyota It was relatively easy to select the vehicle from the on-line info available at the dealership, and test drive it. Once we selected the vehicle, the p It was relatively easy to select the vehicle from the on-line info available at the dealership, and test drive it. Once we selected the vehicle, the process to complete the paperwork and prepare the vehicle for me was less efficient and required more time than it should have. A minor irritation: we were told twice that the vehicle would be filled with gas as part of its preparation; it wasn’t. More
Driver seat heater repair The staff was very professional in diagnosing the problem, ordering the correct replacement part, and performing the repair. Everything went very smo The staff was very professional in diagnosing the problem, ordering the correct replacement part, and performing the repair. Everything went very smoothly and minimized my time dealing with the problem. All I had to do was drop it off and pick it up. More