
Westside Toyota
North Olmsted, OH
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Sunnyside Toyota It was relatively easy to select the vehicle from the on-line info available at the dealership, and test drive it. Once we selected the vehicle, the p It was relatively easy to select the vehicle from the on-line info available at the dealership, and test drive it. Once we selected the vehicle, the process to complete the paperwork and prepare the vehicle for me was less efficient and required more time than it should have. A minor irritation: we were told twice that the vehicle would be filled with gas as part of its preparation; it wasn’t. More
Driver seat heater repair The staff was very professional in diagnosing the problem, ordering the correct replacement part, and performing the repair. Everything went very smo The staff was very professional in diagnosing the problem, ordering the correct replacement part, and performing the repair. Everything went very smoothly and minimized my time dealing with the problem. All I had to do was drop it off and pick it up. More
Always an exceptional experience Christine DeBow, Service, was a pleasure to deal with. Very courteous, knowable, & kept me apprise of the repair progress. Arranged for shuttle, wh Christine DeBow, Service, was a pleasure to deal with. Very courteous, knowable, & kept me apprise of the repair progress. Arranged for shuttle, which went very well with minimum wait. Dealt with Ray Thomas & Ben - Service - both were very helpful, understood the problem, explained what was needed and quickly took steps to correct it. Have been dealing with Sunnyside since the late '90's and have always had an exceptional experience. More
Your time is not a consideration I have had 3 negative experiences with this service center. I return because it is the closest location for the free oil changes. 2 of the 3 times was I have had 3 negative experiences with this service center. I return because it is the closest location for the free oil changes. 2 of the 3 times was over 3hrs waiting at the dealership and the 2nd was 7 hours when I called to see if it was done yet,, I was told “u never specified a time” Amazing. Third issue had to do with a vehicle purchase that I made at a different Toyota dealership. More
Great service Location to home,friendly, have never been "up sold", price, never worried about the quality of parts, will need a new car in next couple years and wi Location to home,friendly, have never been "up sold", price, never worried about the quality of parts, will need a new car in next couple years and will go to this dealership. More
great service Always treated friendly and like we have been customers for 20 years. Enjoyed talking to Al Phillips and meeting Kelly Butler. We will be seeing Al th Always treated friendly and like we have been customers for 20 years. Enjoyed talking to Al Phillips and meeting Kelly Butler. We will be seeing Al this summer for possibly a new Sienna. More
Satisfaction at Sunnyside Complete satisfaction is not a sound bite or just a motto at Sunnyside. From the time you drive your car into the garage the Toyota employees are a Complete satisfaction is not a sound bite or just a motto at Sunnyside. From the time you drive your car into the garage the Toyota employees are a pleasant group to work with. You can tell they are there to help you get your car service or help to solve a problem. They excellent explanation of work done on my car was great. More

Used car purchase I went to this dealership with multiple things in mind and they assisted me with everything I needed. Patrick and Joel were phenomenal and I would rec I went to this dealership with multiple things in mind and they assisted me with everything I needed. Patrick and Joel were phenomenal and I would recommend them to anyone looking for a new car More

Really nice place I’m so blessed that I waited to go here to get me a car did really good job they did everything they could to get me the best deals thank you I’m so blessed that I waited to go here to get me a car did really good job they did everything they could to get me the best deals thank you More
Professional staff, accurate diagnosis & reasonable pricing My 2011 Rav4 was experiencing some noise issues and a problem with two indicator lights. My local garage mechanic seemed a bit out of his league on t My 2011 Rav4 was experiencing some noise issues and a problem with two indicator lights. My local garage mechanic seemed a bit out of his league on the issues so I took it to Sunnyside for their opinion. They soon diagnosed the problems and, with my OK, made the necessary repairs the same day. I felt that the charges for the repairs were fair and there have been no problem since. More