
Westside Toyota
North Olmsted, OH
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Courteous and Professional Always a complete and thorough investigation of my driving needs. Try to fit my requirements into their time frame from the initial paperwork to au Always a complete and thorough investigation of my driving needs. Try to fit my requirements into their time frame from the initial paperwork to auto delivery. More
New Car Buying Experience Very pleasantly surprised and pleased with everyone I met at the dealership. No high pressure. It seemed as if they were genuinely interested in get Very pleasantly surprised and pleased with everyone I met at the dealership. No high pressure. It seemed as if they were genuinely interested in getting you the vehicle that was perfect for you. I was recommended to this dealership by a friend and I will recommend this dealership to friends. More
Expedient and painless Entire staff are friendly and courteous. I was impressed that the whole procedure took less than one hour. I will be a customer for life. Entire staff are friendly and courteous. I was impressed that the whole procedure took less than one hour. I will be a customer for life. More
Do the credit check first The car was an ok deal. I was quoted a price for a lease before a credit check then the quote increased which understandable but feels like a bait an The car was an ok deal. I was quoted a price for a lease before a credit check then the quote increased which understandable but feels like a bait and switch that far into the process. When I originally came in to test drive a vehicle the sales rep was personable enough but when I told him I wasn't ready to proceed the same day his entire demeanor changed and acted personally offended. "There's one of two reasons why someone doesn't want to get a car; they don't like the car, or they don't like me" He was absolutely right, from that moment. I still continued through the process because they had given me the best price before the credit check, $0 down and $270 a month which changed to $1100 down and $290 a month. I was pressed for time, needed the car anyway and was unlikely to get a better deal elsewhere so I went with it. Check you ego Dave, the picture of your wife and baby facing out on the desk makes you look like a tryhard. More
Purchase of new RAV 4 Limited This is a great dealership - my sales girl was very knowledgeable - I made the mistake to go on a busy Saturday - I wanted to get out of there so I d This is a great dealership - my sales girl was very knowledgeable - I made the mistake to go on a busy Saturday - I wanted to get out of there so I don't feel I received the best deal but that's my fault for not asking or just waiting to purchase - I did end up with a quote from another dealership in Amherst which was lower - but I really do like this dealership and my salesperson was great. I did all my research on what model I wanted which I felt would save time but it was just an off Saturday where it was a zoo in there. Next time I will ask for a better deal and think about it for a day or two instead of jumping but I am happy with the vehicle even if I paid sticker price. Maria did get me the tow hitch and got it done quickly - she is great with follow through. I really enjoyed working with her and Jordan made my experience go quicker - he knew his stuff which helped. More

Great Experience Mickey and Brian were awesome as well as informative and helpful in making my decision. I love my car and am very happy with my selection. Mickey and Brian were awesome as well as informative and helpful in making my decision. I love my car and am very happy with my selection. More

Nothing short of amazing My experience with Sunnyside Toyota was great. My friend Phillip Clark recommended me to Sunnyside Toyota (where he works) when he knew I was in the m My experience with Sunnyside Toyota was great. My friend Phillip Clark recommended me to Sunnyside Toyota (where he works) when he knew I was in the market for a new car. I was hesitant and doubtful of driving off the lot with a new car let alone a SUV. Sure enough just a few hours later that’s exactly what I was doing. Matthew Blaha was a great sales person who walked me through everything to a tee. I was so happy that he plugged in my info before even looking at new cars therefore my hopes wouldn’t be crushed if things went south and I walked off the lot empty handed. His kindness definitely made my experience with Sunnyside one of the best. I was extremely impressed with the Used car manager, Bob Murray as well. He asked what i was looking for and took note of Every thing I said about having a larger vehicle and how much I really would need the extra space in my everyday life. He put me in a car that exceeded my expectations to say the least, I am extremely satisfied and blessed to have walked into Sunnyside today and even more blessed to have worked with all 3 of these team members. Lori in financing was great as well as friendly and answered all my financing questions. More
Complete Satisfaction! This was my third time leasing from Sunnyside Toyota. Each time proved to be a very gratifying experience due to the capable assistance given to me This was my third time leasing from Sunnyside Toyota. Each time proved to be a very gratifying experience due to the capable assistance given to me by Al Phillips. Buying or leasing an automobile requires professional assistance which I was fortunate enough to receive by Al and Sarah Buchanan. They both provided the confidence and assurance I needed to once again lease a beautiful new Corolla. Thank you! More

Pleasant experience My salesperson, Joel Arredondo was very helpful walking me through my first lease process. Good price given for my trade. No pressure. It's only day 2 My salesperson, Joel Arredondo was very helpful walking me through my first lease process. Good price given for my trade. No pressure. It's only day 2 of ownership (you know what I mean). Really like the 2019 Camry. Joel took me around to the various departments I will be dealing with in the future. Friendly place. More

So happy with my new Highlander! This was my third time leasing from Sunnyside Toyota, and as always they were very helpful! Sarah and Al made me feel comfortable and confident in my This was my third time leasing from Sunnyside Toyota, and as always they were very helpful! Sarah and Al made me feel comfortable and confident in my choice, and helped me get a great price for it! Would highly recommend working with them! More