
Westside Toyota
North Olmsted, OH
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Great car, great experience! Ron, Jennifer, and Jordan helped us at various points in our 3 visits to Toyota and they were all extremely nice and helpful! They were patient with u Ron, Jennifer, and Jordan helped us at various points in our 3 visits to Toyota and they were all extremely nice and helpful! They were patient with us as we tried several vehicles and asked so many questions. They explained everything in detail, even helping us calculate the best deals and mileage to help us make our final decision. They were willing to negotiate on our trade in car which helped a LOT. I felt comfortable that I was getting the best price and they were giving us the best of everything! More
Our new 2020 sienna We went in last weekend to look at siennas , we liked Toyota for its safety and quality so when we got our finances arranged we contacted them and bo We went in last weekend to look at siennas , we liked Toyota for its safety and quality so when we got our finances arranged we contacted them and bought our sienna on the costco program, they were friendly , well trained in the costco program gave very good explanation of the offers and made it their goal to help us save money we were thankful for that and would recommend others to shop there More
Fast and honest My service was done very quickly with no unnecessary or “mystery” repair recommendations. Straightforward and affordable pricing. Logan and Emery were My service was done very quickly with no unnecessary or “mystery” repair recommendations. Straightforward and affordable pricing. Logan and Emery were very friendly, fast, and efficient. More
Exceptional service Very satisfied with the service Dave Svobota gave us. No pressure, Answered all of our questions, Very happy with everything. Would definitely rec Very satisfied with the service Dave Svobota gave us. No pressure, Answered all of our questions, Very happy with everything. Would definitely recommend this dealership. More

Excellent Service No hassles and gave me exactly what I wanted for my trade-in. Highly recommend and will not go to any other dealership in the future except Sunnyside No hassles and gave me exactly what I wanted for my trade-in. Highly recommend and will not go to any other dealership in the future except Sunnyside Toyota. You guys rock. Thanks again. I love my new 2019 Toyota Rav. More
Great Service Thank you for finding our new car. The service was excellent and they explained us the details of car functions, features, and price and etc.. We are Thank you for finding our new car. The service was excellent and they explained us the details of car functions, features, and price and etc.. We are so happy to get the car and we hope can find the next car in the future. More
Used car - take to YOUR Mechanic before buying Kelsey was very patient and helped me make sure the car I was looking at would be right for me. Great customer service and low pressure sales. Her ma Kelsey was very patient and helped me make sure the car I was looking at would be right for me. Great customer service and low pressure sales. Her manager was the same, but was less than honest when it came to discussing one of the major mechanical features that I was worried about (brakes). I test drove the car before buying it and noticed the brakes were a little soft. I was told before buying it that the brakes in the back were a little worn and would likely have to be replaced in a few months. Ok, no problem. So I bought the car and took it to a shop for the echeck a couple days later. I asked them to take a look at the brakes while they were at it. The called me back after a few minutes and showed me the brakes were worn and stuck into the calipers. They would have to replace the calipers to replace the brakes. Worse, they had worn grooves into the rotors, so I had to replace those too. Even worse than that, around the shaft-thingy that conected to the steering, there were cracks and it was spitting/leaking grease/oil. I'm not a mechanic, but it was pretty obvious that it needed to be replaced. I could tell there was some play in the steering when I drove (which I didn't mention to the mechanic at first), so it was pretty obvious that this was the culprit. Lastly, one of the "arm" thingies that supported the wheel was cracked and needed to be replaced. It had made a creaking sound when going over the curb at the end of my driveway, another thing I didn't mention to my mechanic at first, but obviously was an issue that needed to be addressed. Anyway, none of these things were presented to me when I bought the vehicle. I was told that the brakes were just "soft" because of the age of the car. Lies. Maybe that's what the mechanic told the sales rep to get out of doing some work, but after all the repairs, I had to pay a little over 1k. Everything else on the car runs great. Interior is spotless and the engine seems to be in good shape according to my mechanic. Just disconcerning that they lied to me about the one thing I was a little worried about. The finance department was great at getting me a low rate for financing. More
A great deal and great care. I was in and out in less than an hour. An oil change, tire rotation and 35000 mile inspection for less than $30. What great service. I was in and out in less than an hour. An oil change, tire rotation and 35000 mile inspection for less than $30. What great service. More
Fast and Friendly Service High quality vehicle repair and excellent service is what I know will happen whenever I take my car to Sunnyside Toyota. When I schedule service, I kn High quality vehicle repair and excellent service is what I know will happen whenever I take my car to Sunnyside Toyota. When I schedule service, I know that my wait will be enjoyable inside the large and comfortable lobby that offers free Wi-Fi, desks to work at, tables with chairs, or roomy chairs near a large TV. While relaxing, I know my car is receiving top-notch service. It's a good feeling! More

Wonderful salesman and dealership Dave was a wonderful salesman, and went over everything with me. Dave also said that I could call him if I have any questions regarding how everything Dave was a wonderful salesman, and went over everything with me. Dave also said that I could call him if I have any questions regarding how everything works on the car. More