Westside Toyota

Had routine maintenance. Minor problem found. Quick servic Has system to track my auto maintenance and repairs. Knows what service is needed when. Does inspection of car to determine is anything is needed. Has system to track my auto maintenance and repairs. Knows what service is needed when. Does inspection of car to determine is anything is needed. Service is quick. Comfortable waiting area with refresments. More

A great experience!! Remon helped us find exactly the right certified pre-owned Toyota Carolla and made the entire experience quick and pain free! Thanks Remon. Thank yo Remon helped us find exactly the right certified pre-owned Toyota Carolla and made the entire experience quick and pain free! Thanks Remon. Thank you!! More

The best service repair center in Northern Ohio. I've had two cars that have exceeded 250,000 miles due to the excellent team at this service center. Honest, reliable and efficient, the team has bee I've had two cars that have exceeded 250,000 miles due to the excellent team at this service center. Honest, reliable and efficient, the team has been over the years working in a timely and cost effective manner. I wouldn't take my vehicle anywhere else. More

Great service and very friendly!!! We came in with our three kids to buy a car. Dave was very friendly, polite and helpful! I will definitely be referring the dealership and Dave to fri We came in with our three kids to buy a car. Dave was very friendly, polite and helpful! I will definitely be referring the dealership and Dave to friends and family!!! More

Everything taken care of. The service department was very accommodating in letting me have Scott for my service Rep. He is familiar with my vehicles and takes care of what need The service department was very accommodating in letting me have Scott for my service Rep. He is familiar with my vehicles and takes care of what needs done. More

Recall repair Great company. Care about customers and it’s employees. Loyal customer for over 10 years. My only complaint is the redesign of the 2019 RAV4. I cann Great company. Care about customers and it’s employees. Loyal customer for over 10 years. My only complaint is the redesign of the 2019 RAV4. I cannot get my kayak racks to work on this design. I am not happy with the new design. I need to buy a 2018 RAV4. Or I may have to look at a different brand. That makes me very unhappy. I love Toyota and RAV4. More

Way short of excellent service this time around! We have been a Toyota family for 30 some years and we always take our cars (plural) to Sunnyside Toyota for servicing. Recently my car was in an accid We have been a Toyota family for 30 some years and we always take our cars (plural) to Sunnyside Toyota for servicing. Recently my car was in an accident and I was so pleased to find that (the party who hit me) their insurance company would let me get my car fixed at Sunnyside Collision. Who did I trust more than them! I was very pleased with the body work & replacement features. But I noticed that there was a huge nail in my tire. A tire that was involved in the impact area and that Toyota did a balance on. Greg from the Collision center said it must have gotten there when the car was driven around the yard because they would have spotted it when doing the balancing. He took us over to the service department to get it fixed/plugged. The service dept. was busy and said that they would look at it. They came back and said that the nail was too close to the side wall to plug it and said that I needed new tires anyway and tried selling me a set of tires for my car. I told them I planned on buying tires in April when they have their tire sale. The lady simply walked away from me and while my husband & I were discussing the tire, she walked back in & said they were going to bring my car around. Then the garage door broke and they couldn't get my car out of the garage. They called a repair guy!. This was all so unbelievable. We were there for over an hour! After which we drove my car to the corner Shell station and the guy plugged the tire for $20.00. You know how they say that its "IT'S THE LITTLE THINGS THAT COUNT"! Well Sunnyside came up short this time! I am not sure that will be buying those tires from you now! Just very sad! I just paid off my car, got hit by a driver not paying attention, two weeks to get my car repaired and a lot of stress & anxiety! And you send me out with a nail in my tire! A tire that could have been plugged! I have been driving on my plugged tire for a few days now with no problem and I believe you owe me $20.00 for something that happened on your watch and you didn't make good on it!!!!! Very disappointed! More

scheduled maintenance Service was very quick. Diane was especially helpful. I had forgotten something in my car, and she was able to get it for me while I waited. Thanks! Service was very quick. Diane was especially helpful. I had forgotten something in my car, and she was able to get it for me while I waited. Thanks! More

Camry We have purchased many new and used cars from Sunnyside in North Olmsted. We ended up with a beautiful used 2018 Camry and are happy. We have purchased many new and used cars from Sunnyside in North Olmsted. We ended up with a beautiful used 2018 Camry and are happy. More

Easy process Carlos was ready with information we had called about. He had a car in our price range ready to take test drive in. He was able to answer all our qu Carlos was ready with information we had called about. He had a car in our price range ready to take test drive in. He was able to answer all our questions concerning the make of the car and the prior owner. It was an overall easy process with no pressure. More