Westside Toyota

Fast in and out They are always informative about vehicle's conditions wear , informs you of price and how long to service . Tells you if there is a safety issue if r They are always informative about vehicle's conditions wear , informs you of price and how long to service . Tells you if there is a safety issue if repair not done . More

purchase of a 2019 Toyota Camry The sales staff at Sunnyside Toyota is totally great. Specifically, Maria Berardi is overwhelmingly helpful. She is courteous and extremely knowledg The sales staff at Sunnyside Toyota is totally great. Specifically, Maria Berardi is overwhelmingly helpful. She is courteous and extremely knowledgeable, which is expected. However, Maria is far more than the expectations - her help made the purchase simple, with neither hassle nor pressure, and the process was fun- or at least as much fun as a car purchase can be :-) She is far beyond friendly and helpful. Her goal is to meet the wishes of the customer, as opposed to her own sales goals and metrics. In our family, we have purchased over a dozen vehicles over our lifetimes. I can honesty say that this purchased was, by far, the most pleasurable, least painful purchase we have ever made when it comes to automobile purchases. I highly recommend Maria to anyone needing to purchase a vehicle (new or used). From our experience, she should be the top salesperson at her dealership, if not the entire region. More

Spot-on! The service staff is professional, courteous and helpful. Michael took the time to explain what would be done to my car as well as answer my questions The service staff is professional, courteous and helpful. Michael took the time to explain what would be done to my car as well as answer my questions. More

Always good!! I enjoy coming into a service center where all of the service people are friendly and kind. I enjoy the timely manner that things are completed in and I enjoy coming into a service center where all of the service people are friendly and kind. I enjoy the timely manner that things are completed in and the use of the internet and coffee station is an added bonus!! In addition , having my car washed complimentary is nice also!! More

Replace air bags/oil change Service was prompt. Courtesy van was available, employees were very helpful. Lisa took time to install my license plate sticker, replace my side view Service was prompt. Courtesy van was available, employees were very helpful. Lisa took time to install my license plate sticker, replace my side view mirror cover and show me how to discourage the mice who had made a home under my hood. More

Service at Riverside Toyota Maintenance and oil change were done, but I could not start my car the next day. That is strange. I never had problems before. The battery was check Maintenance and oil change were done, but I could not start my car the next day. That is strange. I never had problems before. The battery was checked by AAA, but the settings of the electrical parts on my Prius must have been changed. I never had this problem before. Otherwise, the service seemed to be good. One thing I thought was strange is that my antenna was removed and was on my passenger seat. Hopefully, I won't have problems starting my Prius again - never had problems before. More

amazing service Convenient to schedule, efficient and friendly service when you arrive. Super helpful; love the car wash. Best service I have ever experienced with a Convenient to schedule, efficient and friendly service when you arrive. Super helpful; love the car wash. Best service I have ever experienced with a car. More

Bad Service So I went to go in to get my free oil change, tires rotated, and car washed. I scheduled this with my car salesman that sold me the car, Mikalya. So w So I went to go in to get my free oil change, tires rotated, and car washed. I scheduled this with my car salesman that sold me the car, Mikalya. So when I got there they told me it take about 30 minutes. Which hey I can wait I guess. Then they come out and tell me the car isnt going to be done for 4 hours because there were other cars. I said I had this scheduled at this time how you going to take care of these cars and not work on mine. They told me I was scheduled for a drop off which i was not. I told them I scheduled this to get it down now. They said that the salesmen must of wrote it down wrong or made a mistake but it's like ok but if it's your salesman mistake then you should be able to fix it and work on it. I had to call my dad to pick me up. Then we get a call saying that the engine light was on and airbag light was on calling for a recall. This was a brand new car I got 5 months ago. My dad was furious of what was going on. We went in and talked to our salesman Mikalya about this problem and her mistake. Then tells us there was a service where they could have drived me home but didnt even mention that to me at all. Also making a excuse about calls offs and not having enough people. Then we go up to the service guy and tell him about how they said their was a problem with the engine light and recall. He told us that was a mistake. They called wrong number. It's like how can you mess up on scheduling something and calling wrong number. Also not mentioning to your customers there was a driving service they do. Pretty upset with what happened. Next time I schedule il be making sure it's not a drop off this time. More

Service for Recall Item My 2014 Corolla S was recalled for an airbag issue. Everyone at Sunnyside who assisted me was incredibly courteous and considerate, and the repair wa My 2014 Corolla S was recalled for an airbag issue. Everyone at Sunnyside who assisted me was incredibly courteous and considerate, and the repair was completed in a very reasonable period of time. This was my first visit there and I came away impressed! More

Pot hole damaged rim, Cared for in kind and professional manner, really glad I came to the dealership. Suggestion I would really like a pop corn machine in waiting area Cared for in kind and professional manner, really glad I came to the dealership. Suggestion I would really like a pop corn machine in waiting area More