
Westside Toyota
North Olmsted, OH
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Review Steve, Lisa, and Chuck always do a great job, are professional and friendly! They make it very simple and easy to get the routine maintenance I need d Steve, Lisa, and Chuck always do a great job, are professional and friendly! They make it very simple and easy to get the routine maintenance I need done on my car. More
Bill was a pleasure to source a new Sienna from for our need My wife and I are big fans of the Toyota products. Culminated by the fantastic customer service delivered by Bill Gasper, we will be recommending Sunn My wife and I are big fans of the Toyota products. Culminated by the fantastic customer service delivered by Bill Gasper, we will be recommending Sunnsyide Toyota and Bill Gasper to family and friends interested in new or pre-certified vehicles. More
Awesome experience From the first moment of my old car dying, to the very first call I made in speaking with Maria and realizing the dealership was not the dealership c From the first moment of my old car dying, to the very first call I made in speaking with Maria and realizing the dealership was not the dealership close to my house, I knew she was the dealer I wanted to buy a car from! She was easy to talk to, took videos of the cars she wanted to show me. Honesty is one of the virtues I don’t always feel from used car dealerships, but Maria was different and felt different from all the rest! If you have a fear of buying cars I think you should drive out of your way and talk to Maria! I love my new used car and can’t wait to drive it for many more years! I was even able to take it to a mechanic that afternoon to get a second opinion! More
a recall recall did not involve my vehicle after all - but all who i dealt with were efficient and polite - and my car was washed regardless - thank you recall did not involve my vehicle after all - but all who i dealt with were efficient and polite - and my car was washed regardless - thank you More

Pleasant and helpful staff. Al was very helpful in assisting my wife and me in our car purchase. Justin in the finance department was also helpful and very transparent with addit Al was very helpful in assisting my wife and me in our car purchase. Justin in the finance department was also helpful and very transparent with additional coverage and warranty options. Overall great experience at Sunnysidr. More
Warranty Repair I had a vibrating speaker cover. During my first maintenance visit I told the dealer about the issue. The cover tab was apparently broken during the t I had a vibrating speaker cover. During my first maintenance visit I told the dealer about the issue. The cover tab was apparently broken during the truck build. The part was ordered, received, appointment scheduled and repaired within a week. Great service! More
Routine maintenance Outstanding experience with Sunnyside Toyota yesterday. The service desk managers were great, Technicians were quick and thorough. Problem with the re Outstanding experience with Sunnyside Toyota yesterday. The service desk managers were great, Technicians were quick and thorough. Problem with the rear gate was solved easily with the maintenance and no extra charge. I do not get service any other place. Worked with the parts department to replace worn out floor mat. Discussed issue with vehicle paint and collision center solved the problem easily. They were both very helpful. Everyone is friendly, respectful, helpful and give true customer service. Thanks you all. More
Excellent We're very professional, friendly and helpful. Kept me informed by phone as my car was worked on. The shuttle driver was so kind. My service person We're very professional, friendly and helpful. Kept me informed by phone as my car was worked on. The shuttle driver was so kind. My service person helped me to the shuttle without being asked as she saw it was very wet and slick. Can't beat this team! More
Just ok Scheduled an oil change, tire rotation and A/C check. Left car overnight before service. Took until 3 pm and when we received the car back, we noticed Scheduled an oil change, tire rotation and A/C check. Left car overnight before service. Took until 3 pm and when we received the car back, we noticed a few dats later that it was leaking oil. Had to arrange another drop off and not have a car again while they fixed the problem that shouldn’t have happened. We were not charged for the re-servicing. More
Great experience with Awesome People Maddie was my Sales Associate and she was wonderful. She had great knowledge of her product and a fierce personality to boot. Justin, the Finance M Maddie was my Sales Associate and she was wonderful. She had great knowledge of her product and a fierce personality to boot. Justin, the Finance Manager, knew what he was doing and handled the finance transition cleanly. Bob, the Used Sales Manager, was happy and helpful, glad to meet him. Overall the environment was great and I didn't feel pressured while having a conversation with everyone there. More