
Westside Toyota
North Olmsted, OH
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Pleasant and helpful staff. Al was very helpful in assisting my wife and me in our car purchase. Justin in the finance department was also helpful and very transparent with addit Al was very helpful in assisting my wife and me in our car purchase. Justin in the finance department was also helpful and very transparent with additional coverage and warranty options. Overall great experience at Sunnysidr. More
Warranty Repair I had a vibrating speaker cover. During my first maintenance visit I told the dealer about the issue. The cover tab was apparently broken during the t I had a vibrating speaker cover. During my first maintenance visit I told the dealer about the issue. The cover tab was apparently broken during the truck build. The part was ordered, received, appointment scheduled and repaired within a week. Great service! More
Routine maintenance Outstanding experience with Sunnyside Toyota yesterday. The service desk managers were great, Technicians were quick and thorough. Problem with the re Outstanding experience with Sunnyside Toyota yesterday. The service desk managers were great, Technicians were quick and thorough. Problem with the rear gate was solved easily with the maintenance and no extra charge. I do not get service any other place. Worked with the parts department to replace worn out floor mat. Discussed issue with vehicle paint and collision center solved the problem easily. They were both very helpful. Everyone is friendly, respectful, helpful and give true customer service. Thanks you all. More
Excellent We're very professional, friendly and helpful. Kept me informed by phone as my car was worked on. The shuttle driver was so kind. My service person We're very professional, friendly and helpful. Kept me informed by phone as my car was worked on. The shuttle driver was so kind. My service person helped me to the shuttle without being asked as she saw it was very wet and slick. Can't beat this team! More
Just ok Scheduled an oil change, tire rotation and A/C check. Left car overnight before service. Took until 3 pm and when we received the car back, we noticed Scheduled an oil change, tire rotation and A/C check. Left car overnight before service. Took until 3 pm and when we received the car back, we noticed a few dats later that it was leaking oil. Had to arrange another drop off and not have a car again while they fixed the problem that shouldn’t have happened. We were not charged for the re-servicing. More
Great experience with Awesome People Maddie was my Sales Associate and she was wonderful. She had great knowledge of her product and a fierce personality to boot. Justin, the Finance M Maddie was my Sales Associate and she was wonderful. She had great knowledge of her product and a fierce personality to boot. Justin, the Finance Manager, knew what he was doing and handled the finance transition cleanly. Bob, the Used Sales Manager, was happy and helpful, glad to meet him. Overall the environment was great and I didn't feel pressured while having a conversation with everyone there. More
routine maintenence Always dependable service at Sunnyside Toyota dealership. I am so grateful for the service technicians and their work. Service check-in people are pl Always dependable service at Sunnyside Toyota dealership. I am so grateful for the service technicians and their work. Service check-in people are pleasant, too. More
Better Reputation than most Used cars are checked out before placing them on the lot. I feel comfortable knowing that Sunnyside Toyota takes the time to make cars road worthy and Used cars are checked out before placing them on the lot. I feel comfortable knowing that Sunnyside Toyota takes the time to make cars road worthy and inspects them and offers a warranty backing them. Remon is a gem. I feel good knowing that when I contact Remon, I will get a return response very quickly. Remon is Friendly , personable, REAL. Remon makes car buying fun. Jordan is great too. Its nice to have familiar faces during car buying experience. Both Remon and Jordan are fun to work with and make us feel like family. Keep doing what you are doing !!!! More
BEST AUTO SERVICE ANYWHERE Came in for basic service and was treated by the most friendly staff. If that wasn't enough I was there for less than an hour and my vehicle was read Came in for basic service and was treated by the most friendly staff. If that wasn't enough I was there for less than an hour and my vehicle was ready for its return home. They deserve a reward for best customer service as well as service! Thank You! More
Dealership to the rescue! I had an emergency with my car and they took me in right away and fixed my car very quickly. I trust them to fix my car or any maintenance with compe I had an emergency with my car and they took me in right away and fixed my car very quickly. I trust them to fix my car or any maintenance with competency & efficiency. The staff there are wonderful to work with too! More