Westside Toyota

Good experience buying a used car. I recommend dealership! Bob Murray the used car manager was very helpful and took responsibility for the tire problem I needed to have fixed after I purchased the vehicle. Di Bob Murray the used car manager was very helpful and took responsibility for the tire problem I needed to have fixed after I purchased the vehicle. Diane in the service department was super at following up and notifying me to keep my appointments. Joel the salesperson was very nice and did not put any pressure on me during the car buying process. It was a pleasant car buying experience! More

Maintenance This dealership is amazing As soon as you walk in the door you’re greeted and asked how they can help. I was there to drop off a loaner and pick up m This dealership is amazing As soon as you walk in the door you’re greeted and asked how they can help. I was there to drop off a loaner and pick up my Rav 4 after routine maintenance. The service department was cheerful and I had some laughs with them. My vehicle looked brand new again even though it was raining outside. More

Highly recommend Sunnyside Toyota After visiting multiple dealerships, I purchased a new 4 Runner from Sunnyside Toyota. Starting with Dave Svaboda (Sales Professional) who was highly After visiting multiple dealerships, I purchased a new 4 Runner from Sunnyside Toyota. Starting with Dave Svaboda (Sales Professional) who was highly knowledgeable and clearly focused on helping me find the right auto for me. Dave’s patience was greatly appreciated as I test drove multiple cars. Brian Harris, Finance Mgr was candid and direct explaining all the leasing details and making sure my questions were answered. Sunnyside Toyota was a very positive experience. More

Computer Update This was a recall update for which we made an appointment. The update was done within a timely fashion. The service waiting area is comfortable and This was a recall update for which we made an appointment. The update was done within a timely fashion. The service waiting area is comfortable and the coffee enjoyed! More

Great Used Car Purchase Experience I chose Sunnyside Toyota for possible purchase of a used vehicle after meeting Patrick Van Deusen several months before my actual purchase while looki I chose Sunnyside Toyota for possible purchase of a used vehicle after meeting Patrick Van Deusen several months before my actual purchase while looking for a vehicle for my daughter. During my 2nd search, Patrick was very professional and prompt to follow up with me on all questions that I had, so I decided to follow through on a purchase through him of a 2015 VW Jetta. Two thumbs up for Patrick and my buying experience! More

Returning Customer Leased my last car from Sunnyside 8 years ago. In the meantime I have driven a GMC Terrain, Buick LaCrosse and most recently a BMW 5 Series. Joel Arre Leased my last car from Sunnyside 8 years ago. In the meantime I have driven a GMC Terrain, Buick LaCrosse and most recently a BMW 5 Series. Joel Arredondo was my salesman 8 years ago and again this time around when I leased a Avalon Limited. Joel made sure I was introduced to the Service Dept and explained how that works. After test driving 4 vehicles he made sure I leased the exact one I wanted. They found the vehicle I wanted in PA and had it brought to the dealership. I was impressed with BMW and Lexus dealerships but you pay a premium for all that extra stuff. Looking forward to my relationship with Sunnyside for years to come. More

Excellence Everyone was excellent. Maria was very kind and understanding and was willing to take her time to make sure we were satisfied and got what we needed a Everyone was excellent. Maria was very kind and understanding and was willing to take her time to make sure we were satisfied and got what we needed at a good and fair price after having to deal with that our main reason for buying a car now versus later was due to an auto accident my wife was in. She was very caring and understanding about that. Jordan did very well explaing all our options and about everythhing we needed to know. I would definitely and plan to do business with them again. More

Good Experience Overall it was easy to schedule and work with them. Just wish I had gotten a phone call after my car was ready until having to call them. Overall it was easy to schedule and work with them. Just wish I had gotten a phone call after my car was ready until having to call them. More

Repeat Customer I bought my first new car here and had a wonderful experience, 9 years later I came back to upgrade from my Corrolla to a RAV4 and still had great cus I bought my first new car here and had a wonderful experience, 9 years later I came back to upgrade from my Corrolla to a RAV4 and still had great customer service, I asked for my same sales guy Al from my first purchase also. More

Not pushy and pretty honest I bought my first car with these guys and I really could not have asked for a better experience. I spent all of 2018 shopping around for the right use I bought my first car with these guys and I really could not have asked for a better experience. I spent all of 2018 shopping around for the right used car and let me tell you I ran into some real "winners". I tried even bigger car dealerships like Motorcars over on the east side in Cleveland Heights (February of this year). Pushy af. They tried to sell me a 2006 Toyota Corolla that had rusted tub caps and the radio paneling fell out when my dad went to turn on the radio. Then I tried a small time shady dealership out in Euclid. Haha, no. I was sifting through Cargurus and I came across a used car that met so many of my specs. Toyota Prius, less than 10 years old, at least a 2010, under 100,000 miles. It was a black 2013 Toyota Prius and the car was with Sunnyside Toyota. That got points right there because it is close to home and it had great reviews. So, I reached out to a sales rep. I got a wonderful sales rep named Sean Barnett. I explained to him what I was looking for, how I wanted to pay for, finance etc. Ultimately, I backed out on the 2013 Toyota Prius but I made it clear to Sean that I had settled on Sunnyside as the dealership I was determined to get my car from. Why? Because when I made it clear to him that I had to back out on the Toyota Prius 2013, he did NOT pressure me. He did not try a bunch of shovy sales pushes. He just let me do me. That sales move right there had be sold. Instead, he took a non-pushy approach. He took my situation into account and considered my needs and what I was looking for. When he took that approach, I went "YES, I will go with these guys". So, Sean suggested he send me updates on their inventory on a weekly basis and let me decide at my own leisure and pace. Excellent sales move, my dude. Excellent. It did not take long. In early December and true to his word, he sent me a line up of their current stock of Prius that met my specs and price range. It was love at first sight. There was a 2010 deep blue Toyota Prius that met all my specs. The rest as they say, is history. I was sold but obviously I had to go see the car for myself. Sean passed me over to a Product Specialist, Maria Berardi. Maria was, just like Sean, an absolute delight to work with. She was kind, easy to relate to (about my age - perhaps a purposeful decision on the dealership's part? If so, BRILLIANT) and had a pretty good handle on the specs and features of the 2010 Prius. She took me out to see it and that was it. I looked at her and said, "take my money". Pretty much my words to the sales manager Bob when I called the day before to place a small down payment on the vehicle so they would hold it for me. That got some laughs. I know a good thing when I see it, but of course I had to test drive, do a pre-purchase inspection etc. All and all, these guys are not pushy, have some brilliant sales moves and honest. When Maria went through the car's history with me she did not leave any stone un-turned. The car was in pretty good condition, but like any used car it has its minor bumps and bruises and scratches. But the best part? The pre-purchase inspection showed up NO unexpected huge mistakes that the dealership should have caught. In short: All in all, A-PLUS 10/10. If I am still in the area when I need a new car, I will only go to this dealership. More