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Westside Toyota

North Olmsted, OH

4.6
3,458 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,458 reviews

September 09, 2021

Friendly, down to earth, no haggle John madera very Friendly, down to earth, no haggle John madera very friendly professional and helpful made getting a new vehicle lower stress, because of my experie More

by FORMAGGIOFRIENDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Edward madera, Sunnyside Toyota, Matthew Gnidovec, Todd Muller
September 09, 2021

Customer service is always top notch; however, I was surprised that this time I had to ask about the vehicle’s overall condition. Usually, I never have to ask; rather it is offered and explained. More

by bwendt10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beane
September 09, 2021

Quick scheduling & super fast repair. Communication from service department was excellent. Thank you. Maybe I’ll buy next vehicle from this dealer? Nice guys in drive in bay, too! More

by cgurnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
September 09, 2021

Great experience. My sales person Dave kept me informed during the entire ordering and waiting process. Todd in finance was also great to work with on pricing consideration and paperwork. More

by Carl L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Svoboda, Todd Muller
September 08, 2021

I was appalled that none of your staff was wearing a mask. We are still in a pandemic! I was sitting across from an unmasked customer who kept coughing. I was uncomfortable the whole experience. More

by DMAYKUT
Recommend Dealer
No
Employees Worked With
Sean Bradish
September 08, 2021

My experience at your dealership with Maria was seamless! I was pleased from start to finish. Maria is so pleasant and highly knowledgeable with regards to Toyota’s inventory and understanding of the vehicle More

by SMJOSEPH88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Maria Berardi, Todd Muller
September 07, 2021

I had an appointment so I was taken right in. Service desk folks are not the friendliest unless you're checking out then their attitude changes. I waited about 45 minutes which is what I was told it wou More

by nance.phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
September 06, 2021

Came in for a battery with no appointment, they handled quickly and efficiently. Was very happy would recommend to people. Was surprised pricing was so competitive More

by FIEGRZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kozloski
September 03, 2021

Always happy with service. Easy to make appointments and service done in a timely manner. Employees are friendly and helpful. Free coffee always helps while waiting. More

by Capn D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
September 02, 2021

It's insulting to be charged $367 for a replacement 2012 Camry key FOB. It's of little consolation that the service folks are all smiles and friendly, as they always are. More

by DBELL714
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
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