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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

November 21, 2018

Couldn’t be happier! I recently leased a 2018 RAV 4. Bill Gasper was extremely helpful, reliable and professional. He took the time to answer all of my questions and I nev More

by Amy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gasper, Justin Belden, Jason Podojil
November 21, 2018

Toyota Rav 4 I just purchased my first Toyota. Joel at sunny side Toyota made my experience so wonderful from start to finish. I would highly recommend visiting th More

by Trish Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Arredondo
November 21, 2018

Great service! Everyone is always friendly! Even though I was late, they still had me in and out under an hour for my oil change!! Thank you! More

by alherring2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendyl Frye
November 21, 2018

Professional service is routine. My ususal Service manager always gives me honest advise about my RAV4, and I have been having routine maintenance at Sunnyside for over 8 years. More

by TDSMEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
November 21, 2018

maintenance visit I have purchased a total of 5 vehicles from this dealer and I always come here for service. Many of the employees have been there a longtime which te More

by ajc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Van Deusen, Justin Belden, Chuck Stoll, Scott Straka, Ken Friedel
November 20, 2018

Prompt and thorough Good job prompt work and thorough had a nice experience and will recommend service to others glad to have The recall taken care of and with a tire ro More

by LMACK4506
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
November 20, 2018

Recall JSD CVT Transmission software update. Upon completion of 6 month recommended service.,was advised of recall.Scheduled such on Mon,November 19,at 7:45AM. Recall software update was comple More

by DAVIDBEUOY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
November 19, 2018

Recall work I took my car in for a recall notice. Depending on what was wrong with my car the visit could be quick or long. I asked how long when I made the appoi More

by mjpoz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Friedel
Nov 20, 2018 -

Westside Toyota responded

Hi Marvin, Thank you for taking the time to share your recent service experience. We strive to provide every customer with a great experience. Since you did not receive a great experience, we sincerely apologize. We are currently working on the expansion of our appointment setting dept and appreciate your feedback.

November 19, 2018

Great service We had such a great experience with Alex and Brian. They were both so knowledgeable and they did our best to make sure we understood everything that w More

by Mariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris, Alex Maropakis
November 18, 2018

battery problems great service, phone calls to let me know what was happening, battery little weak, no sign of any wiring problems, discussed and decided to replace ba More

by SATTIREDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll, Diane Hogrefe
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