
Westside Toyota
North Olmsted, OH
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Thank you Dave and Jordan were great. Very helpful and great at small talk. I love my new car already! Props to Dave for taking our picture on my phone. Good an Dave and Jordan were great. Very helpful and great at small talk. I love my new car already! Props to Dave for taking our picture on my phone. Good angle. I look great! 🏆 More
Exceptional service The dealership went "above and beyond" to accommodate a service event prior to an extended trip. In addition to the recall work, they did a standard s The dealership went "above and beyond" to accommodate a service event prior to an extended trip. In addition to the recall work, they did a standard servicing and reset an annoying problem with the clock-GPS interface. More
Mikayla Parron is a great salesperson She was very upbeat about the product. She was very patient with having my husband and me test drive the RAV4 and another car from another dealership She was very upbeat about the product. She was very patient with having my husband and me test drive the RAV4 and another car from another dealership. I never felt pressure in getting one car over the other. She wanted me to buy what I wanted. More
My Toyota ch-r I needed a replacement vehicle urgently as it was convenient to go to sunyside because they were open on sundays and I was able to find the vehicle I I needed a replacement vehicle urgently as it was convenient to go to sunyside because they were open on sundays and I was able to find the vehicle I wanted in black my preferred color. I would recommend others to go there because the staff is welcoming and will help you step by step instead of take advantage of you More

BakerRav4 It was an easy experience. We didn’t feel rushed and they answered all of our questions! We are always happy with Toyota. Thank you! It was an easy experience. We didn’t feel rushed and they answered all of our questions! We are always happy with Toyota. Thank you! More
Quick and easy purchase Went to Sunnyside to replace my 11+ yr old Prius. I already knew what I wanted and they were able to get it for me within a few days. They also quickl Went to Sunnyside to replace my 11+ yr old Prius. I already knew what I wanted and they were able to get it for me within a few days. They also quickly took care of my extras. Mikayla was great, found an additional discount from my Rewards Card that I wasn't aware of and took the time to show me all the differences in the newer model (lots of new tech and capabilities after so many years with my prior car). More
Fabulous buyig experience I must admit I was not looking forward to shopping for a car as most of my past experiences have not been pleasant. I feel because I am a woman, most I must admit I was not looking forward to shopping for a car as most of my past experiences have not been pleasant. I feel because I am a woman, most dealerships felt I don't know anything about buying a car and probably not have the money to buy one. Was ignored while looking through lots in the past. But this experience was very different. We were greeted by Dave when we entered the showroom and he showed us nothing but respect from that moment on. He was very knowledgeable about the vehicle we were interested in, never put pressure to purchase more than we wanted. If he did not know something, he went to someone who had the answers. He spent a lengthy time going over the car and all its features. He always kept in mind what we were interested in, not pushing to sell us a higher priced model. He was able to give us a fair price for our trade in as well. Patrick handled the financial piece of the deal, explain the different plans available, again not pushing us to purchase more than we wanted, even when were not sure. He gave us time alone to talk and make decisions. All in all, it was a great experience and I am glad we made the trip across town to Sunnyside due to the Costco deal. Thank you Dave and Patrick....you guys were awesome. More
Maintenence Checkup and Tires I dropped off my car for maintenance and possibly new tires. I asked them to look at the tires and call me if they needed to be replaced. I made thi I dropped off my car for maintenance and possibly new tires. I asked them to look at the tires and call me if they needed to be replaced. I made this clear when I called ahead as well. I picked up my car at the end of the day assuming I didn't need tires since no one called however, on pick up it was clear that I did need tires and they thought nothing of it until I asked. So, I needed to now set up another appointment. Without much apology or care they were willing to slate me in at a time convenient for them. I left called NTB and they were able to help right away. More
Complimentary Maintenance Diane was the service advisor. She was quick and efficient. And Diane set up service for other car for a time that worked around our schedules. The se Diane was the service advisor. She was quick and efficient. And Diane set up service for other car for a time that worked around our schedules. The service was excellent and the wait time was under 45 minutes. Great job Sunnyside service. Thanks. More
Oil change and exhaust issue Came in for regular oil change that I've been putting off; and, too have a noise checked out. Turns out there's an exhaust leak. Was given the option Came in for regular oil change that I've been putting off; and, too have a noise checked out. Turns out there's an exhaust leak. Was given the option of having car taken to another shop to get the work done. Was told it would cost a fraction of what I would be charged there. Was surprised by them being upfront about getting a cheaper price. However, the suggested shop was too far away, so I picked up the car and took it to a nearby repair shop. Downside, it costed me $50 to have them find the origin of the exhaust noise. I think it's normally$100, but I have a rewards card. More