Westside Toyota

Quick and easy purchase Went to Sunnyside to replace my 11+ yr old Prius. I already knew what I wanted and they were able to get it for me within a few days. They also quickl Went to Sunnyside to replace my 11+ yr old Prius. I already knew what I wanted and they were able to get it for me within a few days. They also quickly took care of my extras. Mikayla was great, found an additional discount from my Rewards Card that I wasn't aware of and took the time to show me all the differences in the newer model (lots of new tech and capabilities after so many years with my prior car). More

Fabulous buyig experience I must admit I was not looking forward to shopping for a car as most of my past experiences have not been pleasant. I feel because I am a woman, most I must admit I was not looking forward to shopping for a car as most of my past experiences have not been pleasant. I feel because I am a woman, most dealerships felt I don't know anything about buying a car and probably not have the money to buy one. Was ignored while looking through lots in the past. But this experience was very different. We were greeted by Dave when we entered the showroom and he showed us nothing but respect from that moment on. He was very knowledgeable about the vehicle we were interested in, never put pressure to purchase more than we wanted. If he did not know something, he went to someone who had the answers. He spent a lengthy time going over the car and all its features. He always kept in mind what we were interested in, not pushing to sell us a higher priced model. He was able to give us a fair price for our trade in as well. Patrick handled the financial piece of the deal, explain the different plans available, again not pushing us to purchase more than we wanted, even when were not sure. He gave us time alone to talk and make decisions. All in all, it was a great experience and I am glad we made the trip across town to Sunnyside due to the Costco deal. Thank you Dave and Patrick....you guys were awesome. More

Complimentary Maintenance Diane was the service advisor. She was quick and efficient. And Diane set up service for other car for a time that worked around our schedules. The se Diane was the service advisor. She was quick and efficient. And Diane set up service for other car for a time that worked around our schedules. The service was excellent and the wait time was under 45 minutes. Great job Sunnyside service. Thanks. More

Oil change and exhaust issue Came in for regular oil change that I've been putting off; and, too have a noise checked out. Turns out there's an exhaust leak. Was given the option Came in for regular oil change that I've been putting off; and, too have a noise checked out. Turns out there's an exhaust leak. Was given the option of having car taken to another shop to get the work done. Was told it would cost a fraction of what I would be charged there. Was surprised by them being upfront about getting a cheaper price. However, the suggested shop was too far away, so I picked up the car and took it to a nearby repair shop. Downside, it costed me $50 to have them find the origin of the exhaust noise. I think it's normally$100, but I have a rewards card. More

Scheduled maintenance Was received promptly,in for oil change,tire rotation.Was told about synthetic oil to be used.Also cost was clearly stated,and scheduling for a recall Was received promptly,in for oil change,tire rotation.Was told about synthetic oil to be used.Also cost was clearly stated,and scheduling for a recall,this coming Mon. 19th of November.Was told the time to be needed for the oil change/tire rotation.And the time needed was correct. More

service Lisa was great. I had special requests and she did as I asked. She also spent time answering my questions, never rushing me. My driver Greg to and f Lisa was great. I had special requests and she did as I asked. She also spent time answering my questions, never rushing me. My driver Greg to and from home was friendly and prompt. More

Just Great. Very professional staff. Very professional staff. Been dealing with Sunnyside since 2009. Great people..Remon and Al are very professional and a great public relations people Very professional staff. Been dealing with Sunnyside since 2009. Great people..Remon and Al are very professional and a great public relations people. Keep up the good work. More

Consistent personalized service over the years! My husband and I just bought our 10th Toyota from this dealership. That should say a lot. We couldn't be more happy with the service department and My husband and I just bought our 10th Toyota from this dealership. That should say a lot. We couldn't be more happy with the service department and especially with our salesman, Ron Swetland. Ron just sold us our third RAV4. Thank you. More