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Westside Toyota
North Olmsted, OH
3,460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,460 reviews
November 14, 2018
Scheduled maintenance Was received promptly,in for oil change,tire rotation.Was told about synthetic oil to be used.Also cost was clearly stated,and scheduling for a recall Was received promptly,in for oil change,tire rotation.Was told about synthetic oil to be used.Also cost was clearly stated,and scheduling for a recall,this coming Mon. 19th of November.Was told the time to be needed for the oil change/tire rotation.And the time needed was correct. More
by DAVIDBEUOY
Verified CustomerEmployees Worked With
Beth Burgett
November 14, 2018
service Lisa was great. I had special requests and she did as I asked. She also spent time answering my questions, never rushing me. My driver Greg to and f Lisa was great. I had special requests and she did as I asked. She also spent time answering my questions, never rushing me. My driver Greg to and from home was friendly and prompt. More
by ma2
Employees Worked With
Lisa Kenzik
November 14, 2018
Just Great. Very professional staff. Very professional staff. Been dealing with Sunnyside since 2009. Great people..Remon and Al are very professional and a great public relations people Very professional staff. Been dealing with Sunnyside since 2009. Great people..Remon and Al are very professional and a great public relations people. Keep up the good work. More
by Graves5762
Employees Worked With
Remon Abusada, Al Phillips, Chuck Stoll, Scott Straka, Ken Friedel
November 14, 2018
The workers were friendly The reason I went to the dealership was because complementary service is availible up to the 25,000 mile mark. The services guys have all been pleasan The reason I went to the dealership was because complementary service is availible up to the 25,000 mile mark. The services guys have all been pleasant when I went and they get the car taken care of in a timely manner. Although this last time I went in every thing stated above was the same, the service center did not put air in my tires. They simply rotated the tires without added an essential part (air). Although I can add air myself, I was under the impression that adding air to the tires is not an added fee it is part of routine maintenance and when I got back in my car and the tire light was still on after the service men had just taken a look at the car, I was frustrated. More
by mccluskeyt
Employees Worked With
Sunnyside Toyota
November 14, 2018
Consistent personalized service over the years! My husband and I just bought our 10th Toyota from this dealership. That should say a lot. We couldn't be more happy with the service department and My husband and I just bought our 10th Toyota from this dealership. That should say a lot. We couldn't be more happy with the service department and especially with our salesman, Ron Swetland. Ron just sold us our third RAV4. Thank you. More
by SUZTOY
Employees Worked With
Charlie Saranita, Ron Swetland, Brian Harris
November 14, 2018
Toyota Highlander purchase The process was extremely easy..and we really appreciated the professionalism of Mickey O'Grady and Brian Harris. We drove from Toledo for a specific The process was extremely easy..and we really appreciated the professionalism of Mickey O'Grady and Brian Harris. We drove from Toledo for a specific car and it truly met our needs. Would have appreciated a little price negotiation, but sales manager would not budge (this was the negative from the visit), but overall a good experience. More
by REGANSIS1
Employees Worked With
Bob Murray, Brian Harris, Mickey O'Grady
November 13, 2018
Excellent Customer Service I shipped my car from California and needed to get it winterized. The phone rep took time to understand my needs and got me an appointment that same d I shipped my car from California and needed to get it winterized. The phone rep took time to understand my needs and got me an appointment that same day. The in-person rep was friendly, personable, and asked all the right questions. I'll be coming back! More
by STEVEFRITCH
Employees Worked With
Beth Burgett
November 13, 2018
Enjoying My 3rd Toyota., 2008 Rav 4 Working with Joel Arredondo since 1992. He is professional in every way! I presented a need and he went right to work. Soon Afterwards, I was signin Working with Joel Arredondo since 1992. He is professional in every way! I presented a need and he went right to work. Soon Afterwards, I was signing papers. Quick and easy. I like that. I have driven pick-ups and Camry's and never disappointed. I drive them until they don't go. The cars are durable, comfortable and economical. Plus, I have always had great service at Sunnyside ! More
by Garry
Employees Worked With
Joel Arredondo
November 13, 2018
Great cars -- great service I have been working with Sunnyside Toyota for 30 years. Cars are great and last a decade. Service is great. They can fit you in in an emergency. I have been working with Sunnyside Toyota for 30 years. Cars are great and last a decade. Service is great. They can fit you in in an emergency. More
by JaneS
Employees Worked With
Sunnyside Toyota
November 13, 2018
Great service Service I asked for was performed and the car came back cleaner than I brought it in. Easy and convenient. They let me know what I will need in the n Service I asked for was performed and the car came back cleaner than I brought it in. Easy and convenient. They let me know what I will need in the near future as well. More
by JIMLIME
Employees Worked With
Charlie Saranita
