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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

November 07, 2018

Phenomenal experience! Alex was amazing in helping me find the perfect car. He made the entire process enjoyable and I will continue to give him my business. Highly recomme More

by Rjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Belden, Alex Maropakis
November 07, 2018

This is a great service center Everyone in the service area are very friendly and accommodating. Usually when I call for an appointment they get me in as soon as possible. More

by RONALDDESNOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Thomas, Chuck Stoll, Scott Straka, Ken Friedel, Christine DeBow, Beth Burgett
November 07, 2018

Great Service department employees, SERVICE Manager is GREAT What is there to say? Sunnyside Toyota employes the the best that I ever had. The Service Manager and the General Manager are a pleasure to talk with More

by CLEESR6389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Remon Abusada, Carlos Pina, Ray Thomas, Chuck Stoll, Christine DeBow
November 06, 2018

Very easy and fast. Didn’t have much time, Bill got me a good price for my trade in and a fair price on the new truck. Didn’t have to waste timing trying to get a deal. More

by RANDYGIERMAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gasper, Jordan Baker
November 05, 2018

Excellent, prompt service. All service personnel were professional and nice. Every appointment results in the same experience. I have never had an issue at Sunnyside Toyota and More

by JOHN_SCHLOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, John Hall, Chuck Stoll, Christine DeBow, Diane Hogrefe
November 05, 2018

Outstanding I loved working with Maria . She made it fun. Much better than Dominick who played stupid salesman games with me when I bought my Prius in 2012. Worki More

by Hoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Podojil, Jordan Baker, Maria Berardi
November 05, 2018

15000 mile complimentary service Great customer service. Beth was courteous, cordial, and professional. My waiting time was very minimal. She called me immediately when my car was r More

by thienmnguyen74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Burgett
November 05, 2018

Good service but poor communication Frustrated I was not told when I scheduled my oil change it would cost me $166 when I lease my car; then tell me I may need new tires but again, I am More

by SARAHEGETTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever I scheduled the oil change with - unsure of name , Caitlin Cary
Nov 05, 2018 -

Westside Toyota responded

Hi Sarah, Thank you for taking the time to share your recent service experience. Please accept our apologies for any inconvenience or frustration you may have been caused. The ToyotaCare No Cost Service received with your lease was for 2 yr or 25,000 mi, whichever occurred first. Any maintenance required after two years becomes the driver of the lease vehicles responsibility. - We are currently updating our service appointment process and truly appreciate your feedback as it gives us an opportunity to improve our dealership operations.

November 05, 2018

Great Srevice for 15 Years Sunnyside Toyota keeps my 2003 MR2 Spyder running like new. Tech always Inspects other areas of this vehicle for any other service needed. Nice waitin More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
November 05, 2018

Maintenance, minor parts needed Diane Hogrefe was an excellent customer service rep. She was very efficient and knowledgeable and very polite. Service was done in very reasonable More

by RHILL2106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
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