
Westside Toyota
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,460 reviews
Phenomenal experience! Alex was amazing in helping me find the perfect car. He made the entire process enjoyable and I will continue to give him my business. Highly recomme Alex was amazing in helping me find the perfect car. He made the entire process enjoyable and I will continue to give him my business. Highly recommend! More
This is a great service center Everyone in the service area are very friendly and accommodating. Usually when I call for an appointment they get me in as soon as possible. Everyone in the service area are very friendly and accommodating. Usually when I call for an appointment they get me in as soon as possible. More
Great Service department employees, SERVICE Manager is GREAT What is there to say? Sunnyside Toyota employes the the best that I ever had. The Service Manager and the General Manager are a pleasure to talk with What is there to say? Sunnyside Toyota employes the the best that I ever had. The Service Manager and the General Manager are a pleasure to talk with and do business with. They BOTH are Honest, Caring for the customer, and VERY CONCERNED when the customer has a problem. More
Very easy and fast. Didn’t have much time, Bill got me a good price for my trade in and a fair price on the new truck. Didn’t have to waste timing trying to get a deal. Didn’t have much time, Bill got me a good price for my trade in and a fair price on the new truck. Didn’t have to waste timing trying to get a deal. Was in and out with a new truck in 2 hours. I’m from the east side, took me as long to travel back and forth as it did to buy the truck. Bill was very nice and honest. More
Excellent, prompt service. All service personnel were professional and nice. Every appointment results in the same experience. I have never had an issue at Sunnyside Toyota and All service personnel were professional and nice. Every appointment results in the same experience. I have never had an issue at Sunnyside Toyota and recommend them to everyone who asks. More
Outstanding I loved working with Maria . She made it fun. Much better than Dominick who played stupid salesman games with me when I bought my Prius in 2012. Worki I loved working with Maria . She made it fun. Much better than Dominick who played stupid salesman games with me when I bought my Prius in 2012. Working with him was out of the question. Thanks Maria. My previous Sunnyside experience was a huge reason I came back. The service was great and I felt the prices were reasonable. I have owned 7 new cars. This is first I ever came back to the same dealer. More
15000 mile complimentary service Great customer service. Beth was courteous, cordial, and professional. My waiting time was very minimal. She called me immediately when my car was r Great customer service. Beth was courteous, cordial, and professional. My waiting time was very minimal. She called me immediately when my car was ready. Thanks. More
Good service but poor communication Frustrated I was not told when I scheduled my oil change it would cost me $166 when I lease my car; then tell me I may need new tires but again, I am Frustrated I was not told when I scheduled my oil change it would cost me $166 when I lease my car; then tell me I may need new tires but again, I am leasing my car. This happened after being told by the lady who sold me my car that I could turn in early (October ish) since it’s a popular car and when we scheduled an appt last month to talk about options, was told I had to wait. So I feel like the communication is just very poor but, the service on my car was done nicely and all my needs were met with concerns with the car. More
Great Srevice for 15 Years Sunnyside Toyota keeps my 2003 MR2 Spyder running like new. Tech always Inspects other areas of this vehicle for any other service needed. Nice waitin Sunnyside Toyota keeps my 2003 MR2 Spyder running like new. Tech always Inspects other areas of this vehicle for any other service needed. Nice waiting room. More
Maintenance, minor parts needed Diane Hogrefe was an excellent customer service rep. She was very efficient and knowledgeable and very polite. Service was done in very reasonable Diane Hogrefe was an excellent customer service rep. She was very efficient and knowledgeable and very polite. Service was done in very reasonable time frame. More