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Westside Toyota

North Olmsted, OH

4.6
3,454 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,454 reviews

October 26, 2018

Driver seat coming off track Although their was miscommunication with the lady who set up my appointment in regards to a rental while my car was being fixed both the lady working More

by shawna.lackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental center, Ray Thomas, Christine DeBow
October 26, 2018

Bought a Tacoma I was very satisfied with my purchase experience at Sunnyside Toyota. I’m only sorry that I didn’t have more cash: I would’ve bought two or three more More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Joel Arredondo, Sunnyside Toyota, Jordan Baker, Jeremy Motley
October 26, 2018

short & sweet Great Dealership , good people at every level !!! Very satisfied with Sunnyside Toyota , I will buy all my cars at& have service done at this Dealersh More

by DON.PHILLIPS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Maropakis, Michael Valentin, Diane Hogrefe
October 26, 2018

30k maintenance Good service center. They explain their findings of any issues and concerns giving the client the option to purchase or postpone any additional cost More

by joez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Scott Straka, Beth Burgett
October 26, 2018

Good service Professional staff, clean facility,prompt drop off service check in and pick up.I would recommend anyone to buy a toyota tundra they are a great truck More

by ERICRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
October 26, 2018

Why I only gave 4 stars I gave 4 stars because the service and employees were great but I needed a new tire and the price was outrageous. I found the exact tire at Goodyear f More

by knebo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
October 26, 2018

Worked through all the issues It took a second trip to get all the work done, but it all worked out great in the end. Granted the minivan is 13 years old with over 200,000 miles. More

by NJJR0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
October 26, 2018

Great people at Sunnyside Toyota Al Philips and Mike Cuva are great to work with. I feel confidant that I am getting a fair price and the service is outstanding! More

by Catherine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Al Phillips, Jordan Baker
October 26, 2018

Same old high standards. This place always hits a home run when it comes to taking care of our needs on our Prius. I have recommended Sunnyside Toyota to many friends and they More

by RustBeltRick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Chuck Stoll
October 26, 2018

Dealer wanted $49 to replace a license plate screw I brought my car to Sunnyside Toyota for a tire rotation and multi-point inspection. Also, I told the Service Advisor that a rear license plate screw More

by t-snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Hogrefe
Dec 10, 2018 -

Westside Toyota responded

Tom, We apologize that your visit to our dealership did not meet your expectations. Unfortunately, Toyota's warranty does not cover damage or failures resulting from tree sap, road debris, rail dust, salt, hail and other environmental conditions. The $49 you were quoted is the cost of the labor to drill out the broken screw and re-tap the hole. We greatly appreciate your feedback and continued business and hope you will continue to service with us.

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