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Westside Toyota

North Olmsted, OH

4.6
3,460 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,460 reviews

October 26, 2018

Good service Professional staff, clean facility,prompt drop off service check in and pick up.I would recommend anyone to buy a toyota tundra they are a great truck More

by ERICRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
October 26, 2018

Why I only gave 4 stars I gave 4 stars because the service and employees were great but I needed a new tire and the price was outrageous. I found the exact tire at Goodyear f More

by knebo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
October 26, 2018

Worked through all the issues It took a second trip to get all the work done, but it all worked out great in the end. Granted the minivan is 13 years old with over 200,000 miles. More

by NJJR0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
October 26, 2018

Great people at Sunnyside Toyota Al Philips and Mike Cuva are great to work with. I feel confidant that I am getting a fair price and the service is outstanding! More

by Catherine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Al Phillips, Jordan Baker
October 26, 2018

Same old high standards. This place always hits a home run when it comes to taking care of our needs on our Prius. I have recommended Sunnyside Toyota to many friends and they More

by RustBeltRick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Chuck Stoll
October 26, 2018

Dealer wanted $49 to replace a license plate screw I brought my car to Sunnyside Toyota for a tire rotation and multi-point inspection. Also, I told the Service Advisor that a rear license plate screw More

by t-snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Hogrefe
Dec 10, 2018 -

Westside Toyota responded

Tom, We apologize that your visit to our dealership did not meet your expectations. Unfortunately, Toyota's warranty does not cover damage or failures resulting from tree sap, road debris, rail dust, salt, hail and other environmental conditions. The $49 you were quoted is the cost of the labor to drill out the broken screw and re-tap the hole. We greatly appreciate your feedback and continued business and hope you will continue to service with us.

October 26, 2018

Never Disappointed I am very happy to say that Metro Toyota go above and beyond with customer service. Keeping my car maintained is my responsibility. Your service advis More

by anyhowgrammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll, Lisa Kenzik
October 25, 2018

Very timely experience I was very impressed with the wait time during my recent visit. I usually wait an hour or so do a routine maintenance with an oil change and tire rot More

by kchopcinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Burgett
October 24, 2018

Oil change They were courteous and speedy . Told me two of my filters needed changed before replacing. Like that my car gets washed. I’m handicapped and they hel More

by OSURX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
October 24, 2018

Low tire pressure indicated I arrived unannounced (no appointment) with a tire indicated as having low pressure. The problem turned out to be with the indicator. It was adjusted More

by LES WALDEN
Recommend Dealer
Yes
Employees Worked With
Beth Burgett
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