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Westside Toyota

North Olmsted, OH

4.6
3,456 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,456 reviews

September 14, 2018

Air conditioning problem We had repeated visits for the air conditioning problem which kept eluding the service technicians. However, due to the persistence of Chuck Stoll an More

by butterflykisses566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll
September 14, 2018

Delay for 45 minutes. Yesterday there was a delay of more than 45 minutes and I was in before 10.30am, if they were running behind, the least some one could do was to atlea More

by SITABRA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva
September 14, 2018

waited 2 hours for a tire rotation Waited 2 hours for tire rotation. Why make an appt. Lady that met me at the car was an absolute witch. One guy in waiting room was told they lost hi More

by Rick T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beth Burgett
Nov 15, 2018 -

Westside Toyota responded

We would like to take a moment and apologize for your poor experience with our Service Department. This instance is certainly not a proud moment for our dealership, but we thank you for bringing it to our attention. We are always looking to grow professionally to better serve our customers, so this review will help make sure that this level of service doesn't happen again. We hope this will not be your lasting impression of our dealership. Thank you for your business.

September 14, 2018

Great car buying experience This is the 4th Camry we’ve bought from Al! Again a wonderful, easy experience. Al took lots of time to explain the new features. We would buy from A More

by Mike63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Justin Belden
September 13, 2018

Wonderful Sunnyside is it best dealership. Everyone is so nice and helpful. My last 5 cars or SUV's have been from Sunnyside and I tell everyone try them. More

by BARB2407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Jason Podojil, Lisa Kenzik
September 13, 2018

I came in to look at a Toyota Camry I came into the dealership looking to test drive a Toyota Camry. After driving it, I really enjoyed it and was interested in possibly purchasing it. More

by CSowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Lori Sovey-Strah, Mikayla Parron
September 12, 2018

Great service. Prompt delivery. Really appreciate the service here. The service since we purchased our car at Sunnyside has been effortless. We have no problem recommending Sunnyside More

by CRISJUNFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, John Hall
September 12, 2018

good service and Dominic took care of all my needs, very clean, free coffee and water, service on my old truck was good, always clean dealership More

by adoggymom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Matteo, Justin Belden
September 11, 2018

25 years of experience Ask for Remon when you come in. Anyone that has worked for one dealership this long is the expert! We appreciate the time that he took to make sure More

by JMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada, Brian Harris
September 10, 2018

Service we’ll done! 2011 Sequoia with 150K. Loose heat shield over muffler was loose and rattling. It was repaired quickly and completely for about $50. Great job SUNNYSI More

by JIM&FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Lisa Kenzik
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