
Westside Toyota
North Olmsted, OH
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The staff at this dealership have always taken care of my toyota cars. Ken has very good customer service skills. My vehicle was clean and ready for me in the time they told me it would. toyota cars. Ken has very good customer service skills. My vehicle was clean and ready for me in the time they told me it would. More
While car was being serviced I waited for the work to be completed. Very pleasant atmosphere. Was told what additional work was required since it was beyond standard tune up. completed. Very pleasant atmosphere. Was told what additional work was required since it was beyond standard tune up. More
I dropped my car off the night before my appt for scheduled 10,000 mile maintenance and asked car be done by noon. At 11:30 the next morning to check on my car and was told they were still working o scheduled 10,000 mile maintenance and asked car be done by noon. At 11:30 the next morning to check on my car and was told they were still working on it. They said it would be done between 3 and 5pm. At 4:40 I called to see if it was done and was told AGAIN that they were still working on it and it would be done by 6pm. This was routine maintenance that should take less than an hour- obviously they weren't working on it either time I call in spite of what they told me. At 5:45 I received a call that was done. When I picked it up just before 6, the service contact never apologized for the delay or even acknowledged that there was a delay. I'm disappointed in this dealership. It used to be excellent, but my last couple of encounters with them have been poor to say the least. More
Very friendly staff and very helpful. Gave me suggestions about what to do with chipmunks taking up dinner reservations in my air filter. The wait time wasn’t too bad either. about what to do with chipmunks taking up dinner reservations in my air filter. The wait time wasn’t too bad either. More
Everyone was professional, knowledgeable, and friendly. The repairs are perfect. My car actually looks better than it did before the damage! I couldn't have asked for better, faster service. The repairs are perfect. My car actually looks better than it did before the damage! I couldn't have asked for better, faster service. More
We've been coming to Sunnyside with our Camrys for 22 years and the service has always been great. The staff are pleasant and very helpful. That's why we keep coming back! years and the service has always been great. The staff are pleasant and very helpful. That's why we keep coming back! More
My experience was awesome!!! I’ve gotten MANY cars from Sunnyside Toyota and I will never go anywhere else. They are the best of all Sunnyside Toyota and I will never go anywhere else. They are the best of all More
Customer service was excellent from the cheerful greetings at the door throughout our journey of buying the Corolla. Explanations were thorough and questions answered with patience. Outstanding de greetings at the door throughout our journey of buying the Corolla. Explanations were thorough and questions answered with patience. Outstanding dealership. More