Westside Toyota

Top notch Lisa is instrumental in navigating through the process of fixing the cause of a check engine light and figuring out what the cryptic OBD messages are Lisa is instrumental in navigating through the process of fixing the cause of a check engine light and figuring out what the cryptic OBD messages are saying is wrong. But, because it has been a bit problematic for this particular issue, this visit was on the house. How can anybody argue with that? More

Excellent! Joel and Sunnyside Toyota are great to work with. I will be going back to them for my next vehicle! Superior service with a smile. Joel and Sunnyside Toyota are great to work with. I will be going back to them for my next vehicle! Superior service with a smile. More

Only the best will do We’ve dealt with three Toyota dealers over the years and Sunnyside has been our #1 choice when it comes to an overall good experience. Our sales rep B We’ve dealt with three Toyota dealers over the years and Sunnyside has been our #1 choice when it comes to an overall good experience. Our sales rep Bill Gasper was very informative and answered our questions with knowledge of his products and concern for the choice of vehicle to best suit our needs. We’d be happy to recommend this dealership to family & friends. More

Fantastic, Friendly Service I cannot say enough about how kind and helpful everyone we talked to at this dealership was. This was our first experience financing a car and the hel I cannot say enough about how kind and helpful everyone we talked to at this dealership was. This was our first experience financing a car and the helpful staff just made the whole process so easy and painless. It was such a relief, considering how we had already gone to a few dealerships before and had been met with some very bad service and incredibly rude sales people. Particularly, Motorcars Honda in Cleveland Heights laughed us out of the room the second we explained our budget plans and our price range. They did not want to sell a car to anyone who wasn’t rich. We had the exact opposite experience at Sunnyside. They worked with us and our budget and helped us find the perfect used car for our needs. Could not be more grateful for the amazing people who work at Sunnyside Toyota. More

Routine maintenance The staff at Sunnyside is awesome as always. No complaints at all, quick efficient service. Will be returning for our routine maintenance as schedule The staff at Sunnyside is awesome as always. No complaints at all, quick efficient service. Will be returning for our routine maintenance as scheduled, Toyota’s don’t usually need any more than that! More

Good services center Everything was great except the amount of time it took to do the service. I do not think it should take an hour to rotate tires and top off the fluid Everything was great except the amount of time it took to do the service. I do not think it should take an hour to rotate tires and top off the fluids. More

ANOTHER AWESOME VISIT TO SUNNYSIDE IN N. OLMSTED We took my 2018 RAV4 in last week on Aug 23rd. We didn't "work" with Ray Thomas on this date; however, he had scheduled to have the Surface Protect Pl We took my 2018 RAV4 in last week on Aug 23rd. We didn't "work" with Ray Thomas on this date; however, he had scheduled to have the Surface Protect Plus applied. He also had the guys look at my car starter, which was a factory starter, but installed AFTER we bought the car. Turns out, after a thorough explanation by Chuck Stoll to me, I was doing it incorrectly. MY "three" clicks were not including the first click to lock the car! I wouldn't have realized this until he demonstrated it to me. Their time that they spent with us regarding any issues that we have had, have been awesome and we can't say enough about Ray and Chuck! AND, for the work that was done on detailing my car when applying the Surface coating, was amazing! Those guys did an AWESOME job on my car. It looks better now than it did when I bought it! My tires are just sparkling and look wet, they are so clean! We can't say enough nice things about all of them that have worked with us. Customer Service has been great to us! Thank you all again! And Thank you to Kendyl for also emailing me to check on the service we had! I also told her everything that I have said here. You all were wonderful! More

I was Very satisfied with customer service Friendly staff. Try their best to help regardless of everyone’s situation they were equally attentive and tried to make it the best experience. I wo Friendly staff. Try their best to help regardless of everyone’s situation they were equally attentive and tried to make it the best experience. I would recommend for anyone looking for a used car. More

Excellent Salesman who worked hard to get us our car Mickey Ogrady treated us like he had no other customers. We appreciate all the time and effort he put into this. Mickey is a trustworthy and hones Mickey Ogrady treated us like he had no other customers. We appreciate all the time and effort he put into this. Mickey is a trustworthy and honest salesman. This was The easiest time we’ve ever had buying a car. More

Great service! We are fortunate enough to live close to Charlie Saranita, sales manager at Sunnyside Toyota. He did us a big favor by picking up our Rav 4 for its 2 We are fortunate enough to live close to Charlie Saranita, sales manager at Sunnyside Toyota. He did us a big favor by picking up our Rav 4 for its 2 year service and allowing us to utilize his during the time we were without. This was so helpful and our Rav looked beautiful when it was returned. Highly recommend Sunnyside. Kudos to Charlie to his kindness and great service! More